contactcenterinsightspb

package
v1.10.0 Latest Latest
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 Go to latest Published: Jul 10, 2023 License: Apache-2.0 Imports: 15 Imported by: 1

Documentation

Index

Constants

This section is empty.

Variables

View Source 
var (
	ConversationView_name = map[int32]string{
		0: "CONVERSATION_VIEW_UNSPECIFIED",
		2: "FULL",
		1: "BASIC",
	}
	ConversationView_value = map[string]int32{
		"CONVERSATION_VIEW_UNSPECIFIED": 0,
		"FULL":                          2,
		"BASIC":                         1,
	}
)

Enum value maps for ConversationView.

View Source 
var (
	ExportInsightsDataRequest_WriteDisposition_name = map[int32]string{
		0: "WRITE_DISPOSITION_UNSPECIFIED",
		1: "WRITE_TRUNCATE",
		2: "WRITE_APPEND",
	}
	ExportInsightsDataRequest_WriteDisposition_value = map[string]int32{
		"WRITE_DISPOSITION_UNSPECIFIED": 0,
		"WRITE_TRUNCATE":                1,
		"WRITE_APPEND":                  2,
	}
)

Enum value maps for ExportInsightsDataRequest_WriteDisposition.

View Source 
var (
	Conversation_Medium_name = map[int32]string{
		0: "MEDIUM_UNSPECIFIED",
		1: "PHONE_CALL",
		2: "CHAT",
	}
	Conversation_Medium_value = map[string]int32{
		"MEDIUM_UNSPECIFIED": 0,
		"PHONE_CALL":         1,
		"CHAT":               2,
	}
)

Enum value maps for Conversation_Medium.

View Source 
var (
	Entity_Type_name = map[int32]string{
		0:  "TYPE_UNSPECIFIED",
		1:  "PERSON",
		2:  "LOCATION",
		3:  "ORGANIZATION",
		4:  "EVENT",
		5:  "WORK_OF_ART",
		6:  "CONSUMER_GOOD",
		7:  "OTHER",
		9:  "PHONE_NUMBER",
		10: "ADDRESS",
		11: "DATE",
		12: "NUMBER",
		13: "PRICE",
	}
	Entity_Type_value = map[string]int32{
		"TYPE_UNSPECIFIED": 0,
		"PERSON":           1,
		"LOCATION":         2,
		"ORGANIZATION":     3,
		"EVENT":            4,
		"WORK_OF_ART":      5,
		"CONSUMER_GOOD":    6,
		"OTHER":            7,
		"PHONE_NUMBER":     9,
		"ADDRESS":          10,
		"DATE":             11,
		"NUMBER":           12,
		"PRICE":            13,
	}
)

Enum value maps for Entity_Type.

View Source 
var (
	EntityMentionData_MentionType_name = map[int32]string{
		0: "MENTION_TYPE_UNSPECIFIED",
		1: "PROPER",
		2: "COMMON",
	}
	EntityMentionData_MentionType_value = map[string]int32{
		"MENTION_TYPE_UNSPECIFIED": 0,
		"PROPER":                   1,
		"COMMON":                   2,
	}
)

Enum value maps for EntityMentionData_MentionType.

View Source 
var (
	IssueModel_State_name = map[int32]string{
		0: "STATE_UNSPECIFIED",
		1: "UNDEPLOYED",
		2: "DEPLOYING",
		3: "DEPLOYED",
		4: "UNDEPLOYING",
		5: "DELETING",
	}
	IssueModel_State_value = map[string]int32{
		"STATE_UNSPECIFIED": 0,
		"UNDEPLOYED":        1,
		"DEPLOYING":         2,
		"DEPLOYED":          3,
		"UNDEPLOYING":       4,
		"DELETING":          5,
	}
)

Enum value maps for IssueModel_State.

View Source 
var (
	IssueModel_ModelType_name = map[int32]string{
		0: "MODEL_TYPE_UNSPECIFIED",
		1: "TYPE_V1",
		2: "TYPE_V2",
	}
	IssueModel_ModelType_value = map[string]int32{
		"MODEL_TYPE_UNSPECIFIED": 0,
		"TYPE_V1":                1,
		"TYPE_V2":                2,
	}
)

Enum value maps for IssueModel_ModelType.

View Source 
var (
	PhraseMatcher_PhraseMatcherType_name = map[int32]string{
		0: "PHRASE_MATCHER_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatcher_PhraseMatcherType_value = map[string]int32{
		"PHRASE_MATCHER_TYPE_UNSPECIFIED": 0,
		"ALL_OF":                          1,
		"ANY_OF":                          2,
	}
)

Enum value maps for PhraseMatcher_PhraseMatcherType.

View Source 
var (
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_name = map[int32]string{
		0: "PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_value = map[string]int32{
		"PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED": 0,
		"ALL_OF": 1,
		"ANY_OF": 2,
	}
)

Enum value maps for PhraseMatchRuleGroup_PhraseMatchRuleGroupType.

View Source 
var (
	AnswerFeedback_CorrectnessLevel_name = map[int32]string{
		0: "CORRECTNESS_LEVEL_UNSPECIFIED",
		1: "NOT_CORRECT",
		2: "PARTIALLY_CORRECT",
		3: "FULLY_CORRECT",
	}
	AnswerFeedback_CorrectnessLevel_value = map[string]int32{
		"CORRECTNESS_LEVEL_UNSPECIFIED": 0,
		"NOT_CORRECT":                   1,
		"PARTIALLY_CORRECT":             2,
		"FULLY_CORRECT":                 3,
	}
)

Enum value maps for AnswerFeedback_CorrectnessLevel.

View Source 
var (
	ConversationParticipant_Role_name = map[int32]string{
		0: "ROLE_UNSPECIFIED",
		1: "HUMAN_AGENT",
		2: "AUTOMATED_AGENT",
		3: "END_USER",
		4: "ANY_AGENT",
	}
	ConversationParticipant_Role_value = map[string]int32{
		"ROLE_UNSPECIFIED": 0,
		"HUMAN_AGENT":      1,
		"AUTOMATED_AGENT":  2,
		"END_USER":         3,
		"ANY_AGENT":        4,
	}
)

Enum value maps for ConversationParticipant_Role.

View Source 
var (
	AnnotatorSelector_SummarizationConfig_SummarizationModel_name = map[int32]string{
		0: "SUMMARIZATION_MODEL_UNSPECIFIED",
		1: "BASELINE_MODEL",
	}
	AnnotatorSelector_SummarizationConfig_SummarizationModel_value = map[string]int32{
		"SUMMARIZATION_MODEL_UNSPECIFIED": 0,
		"BASELINE_MODEL":                  1,
	}
)

Enum value maps for AnnotatorSelector_SummarizationConfig_SummarizationModel.

View Source 
var File_google_cloud_contactcenterinsights_v1_contact_center_insights_proto protoreflect.FileDescriptor
View Source 
var File_google_cloud_contactcenterinsights_v1_resources_proto protoreflect.FileDescriptor

Functions

func RegisterContactCenterInsightsServer 

func RegisterContactCenterInsightsServer(s *grpc.Server, srv ContactCenterInsightsServer)

Types

type Analysis 

type Analysis struct {

	// Immutable. The resource name of the analysis.
	// Format:
	// projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
	// Output only. The time at which the analysis was requested.
	RequestTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=request_time,json=requestTime,proto3" json:"request_time,omitempty"`
	// Output only. The time at which the analysis was created, which occurs when
	// the long-running operation completes.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// Output only. The result of the analysis, which is populated when the
	// analysis finishes.
	AnalysisResult *AnalysisResult `protobuf:"bytes,7,opt,name=analysis_result,json=analysisResult,proto3" json:"analysis_result,omitempty"`
	// To select the annotators to run and the phrase matchers to use
	// (if any). If not specified, all annotators will be run.
	AnnotatorSelector *AnnotatorSelector `protobuf:"bytes,8,opt,name=annotator_selector,json=annotatorSelector,proto3" json:"annotator_selector,omitempty"`
	// contains filtered or unexported fields
}

The analysis resource.

func (*Analysis) Descriptor deprecated 

func (*Analysis) Descriptor() ([]byte, []int)

Deprecated: Use Analysis.ProtoReflect.Descriptor instead.

func (*Analysis) GetAnalysisResult 

func (x *Analysis) GetAnalysisResult() *AnalysisResult

func (*Analysis) GetAnnotatorSelector added in v1.5.0 

func (x *Analysis) GetAnnotatorSelector() *AnnotatorSelector

func (*Analysis) GetCreateTime 

func (x *Analysis) GetCreateTime() *timestamppb.Timestamp

func (*Analysis) GetName 

func (x *Analysis) GetName() string

func (*Analysis) GetRequestTime 

func (x *Analysis) GetRequestTime() *timestamppb.Timestamp

func (*Analysis) ProtoMessage 

func (*Analysis) ProtoMessage()

func (*Analysis) ProtoReflect 

func (x *Analysis) ProtoReflect() protoreflect.Message

func (*Analysis) Reset 

func (x *Analysis) Reset()

func (*Analysis) String 

func (x *Analysis) String() string

type AnalysisResult 

type AnalysisResult struct {

	// Metadata discovered during analysis.
	//
	// Types that are assignable to Metadata:
	//	*AnalysisResult_CallAnalysisMetadata_
	Metadata isAnalysisResult_Metadata `protobuf_oneof:"metadata"`
	// The time at which the analysis ended.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// contains filtered or unexported fields
}

The result of an analysis.

func (*AnalysisResult) Descriptor deprecated 

func (*AnalysisResult) Descriptor() ([]byte, []int)

Deprecated: Use AnalysisResult.ProtoReflect.Descriptor instead.

func (*AnalysisResult) GetCallAnalysisMetadata 

func (x *AnalysisResult) GetCallAnalysisMetadata() *AnalysisResult_CallAnalysisMetadata

func (*AnalysisResult) GetEndTime 

func (x *AnalysisResult) GetEndTime() *timestamppb.Timestamp

func (*AnalysisResult) GetMetadata 

func (m *AnalysisResult) GetMetadata() isAnalysisResult_Metadata

func (*AnalysisResult) ProtoMessage 

func (*AnalysisResult) ProtoMessage()

func (*AnalysisResult) ProtoReflect 

func (x *AnalysisResult) ProtoReflect() protoreflect.Message

func (*AnalysisResult) Reset 

func (x *AnalysisResult) Reset()

func (*AnalysisResult) String 

func (x *AnalysisResult) String() string

type AnalysisResult_CallAnalysisMetadata 

type AnalysisResult_CallAnalysisMetadata struct {

	// A list of call annotations that apply to this call.
	Annotations []*CallAnnotation `protobuf:"bytes,2,rep,name=annotations,proto3" json:"annotations,omitempty"`
	// All the entities in the call.
	Entities map[string]*Entity `` /* 157-byte string literal not displayed */
	// Overall conversation-level sentiment for each channel of the call.
	Sentiments []*ConversationLevelSentiment `protobuf:"bytes,4,rep,name=sentiments,proto3" json:"sentiments,omitempty"`
	// All the matched intents in the call.
	Intents map[string]*Intent `` /* 155-byte string literal not displayed */
	// All the matched phrase matchers in the call.
	PhraseMatchers map[string]*PhraseMatchData `` /* 191-byte string literal not displayed */
	// Overall conversation-level issue modeling result.
	IssueModelResult *IssueModelResult `protobuf:"bytes,8,opt,name=issue_model_result,json=issueModelResult,proto3" json:"issue_model_result,omitempty"`
	// contains filtered or unexported fields
}

Call-specific metadata created during analysis.

func (*AnalysisResult_CallAnalysisMetadata) Descriptor deprecated 

func (*AnalysisResult_CallAnalysisMetadata) Descriptor() ([]byte, []int)

Deprecated: Use AnalysisResult_CallAnalysisMetadata.ProtoReflect.Descriptor instead.

func (*AnalysisResult_CallAnalysisMetadata) GetAnnotations 

func (x *AnalysisResult_CallAnalysisMetadata) GetAnnotations() []*CallAnnotation

func (*AnalysisResult_CallAnalysisMetadata) GetEntities 

func (x *AnalysisResult_CallAnalysisMetadata) GetEntities() map[string]*Entity

func (*AnalysisResult_CallAnalysisMetadata) GetIntents 

func (x *AnalysisResult_CallAnalysisMetadata) GetIntents() map[string]*Intent

func (*AnalysisResult_CallAnalysisMetadata) GetIssueModelResult 

func (x *AnalysisResult_CallAnalysisMetadata) GetIssueModelResult() *IssueModelResult

func (*AnalysisResult_CallAnalysisMetadata) GetPhraseMatchers 

func (x *AnalysisResult_CallAnalysisMetadata) GetPhraseMatchers() map[string]*PhraseMatchData

func (*AnalysisResult_CallAnalysisMetadata) GetSentiments 

func (x *AnalysisResult_CallAnalysisMetadata) GetSentiments() []*ConversationLevelSentiment

func (*AnalysisResult_CallAnalysisMetadata) ProtoMessage 

func (*AnalysisResult_CallAnalysisMetadata) ProtoMessage()

func (*AnalysisResult_CallAnalysisMetadata) ProtoReflect 

func (x *AnalysisResult_CallAnalysisMetadata) ProtoReflect() protoreflect.Message

func (*AnalysisResult_CallAnalysisMetadata) Reset 

func (x *AnalysisResult_CallAnalysisMetadata) Reset()

func (*AnalysisResult_CallAnalysisMetadata) String 

func (x *AnalysisResult_CallAnalysisMetadata) String() string

type AnalysisResult_CallAnalysisMetadata_ 

type AnalysisResult_CallAnalysisMetadata_ struct {
	// Call-specific metadata created by the analysis.
	CallAnalysisMetadata *AnalysisResult_CallAnalysisMetadata `protobuf:"bytes,2,opt,name=call_analysis_metadata,json=callAnalysisMetadata,proto3,oneof"`
}

type AnnotationBoundary 

type AnnotationBoundary struct {

	// A detailed boundary, which describes a more specific point.
	//
	// Types that are assignable to DetailedBoundary:
	//	*AnnotationBoundary_WordIndex
	DetailedBoundary isAnnotationBoundary_DetailedBoundary `protobuf_oneof:"detailed_boundary"`
	// The index in the sequence of transcribed pieces of the conversation where
	// the boundary is located. This index starts at zero.
	TranscriptIndex int32 `protobuf:"varint,1,opt,name=transcript_index,json=transcriptIndex,proto3" json:"transcript_index,omitempty"`
	// contains filtered or unexported fields
}

A point in a conversation that marks the start or the end of an annotation.

func (*AnnotationBoundary) Descriptor deprecated 

func (*AnnotationBoundary) Descriptor() ([]byte, []int)

Deprecated: Use AnnotationBoundary.ProtoReflect.Descriptor instead.

func (*AnnotationBoundary) GetDetailedBoundary 

func (m *AnnotationBoundary) GetDetailedBoundary() isAnnotationBoundary_DetailedBoundary

func (*AnnotationBoundary) GetTranscriptIndex 

func (x *AnnotationBoundary) GetTranscriptIndex() int32

func (*AnnotationBoundary) GetWordIndex 

func (x *AnnotationBoundary) GetWordIndex() int32

func (*AnnotationBoundary) ProtoMessage 

func (*AnnotationBoundary) ProtoMessage()

func (*AnnotationBoundary) ProtoReflect 

func (x *AnnotationBoundary) ProtoReflect() protoreflect.Message

func (*AnnotationBoundary) Reset 

func (x *AnnotationBoundary) Reset()

func (*AnnotationBoundary) String 

func (x *AnnotationBoundary) String() string

type AnnotationBoundary_WordIndex 

type AnnotationBoundary_WordIndex struct {
	// The word index of this boundary with respect to the first word in the
	// transcript piece. This index starts at zero.
	WordIndex int32 `protobuf:"varint,3,opt,name=word_index,json=wordIndex,proto3,oneof"`
}

type AnnotatorSelector added in v1.5.0 

type AnnotatorSelector struct {

	// Whether to run the interruption annotator.
	RunInterruptionAnnotator bool `` /* 136-byte string literal not displayed */
	// Whether to run the silence annotator.
	RunSilenceAnnotator bool `protobuf:"varint,2,opt,name=run_silence_annotator,json=runSilenceAnnotator,proto3" json:"run_silence_annotator,omitempty"`
	// Whether to run the active phrase matcher annotator(s).
	RunPhraseMatcherAnnotator bool `` /* 141-byte string literal not displayed */
	// The list of phrase matchers to run. If not provided, all active phrase
	// matchers will be used. If inactive phrase matchers are provided, they will
	// not be used. Phrase matchers will be run only if
	// run_phrase_matcher_annotator is set to true. Format:
	// projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
	PhraseMatchers []string `protobuf:"bytes,4,rep,name=phrase_matchers,json=phraseMatchers,proto3" json:"phrase_matchers,omitempty"`
	// Whether to run the sentiment annotator.
	RunSentimentAnnotator bool `` /* 127-byte string literal not displayed */
	// Whether to run the entity annotator.
	RunEntityAnnotator bool `protobuf:"varint,6,opt,name=run_entity_annotator,json=runEntityAnnotator,proto3" json:"run_entity_annotator,omitempty"`
	// Whether to run the intent annotator.
	RunIntentAnnotator bool `protobuf:"varint,7,opt,name=run_intent_annotator,json=runIntentAnnotator,proto3" json:"run_intent_annotator,omitempty"`
	// Whether to run the issue model annotator. A model should have already been
	// deployed for this to take effect.
	RunIssueModelAnnotator bool `` /* 132-byte string literal not displayed */
	// The issue model to run. If not provided, the most recently deployed topic
	// model will be used. The provided issue model will only be used for
	// inference if the issue model is deployed and if run_issue_model_annotator
	// is set to true. If more than one issue model is provided, only the first
	// provided issue model will be used for inference.
	IssueModels []string `protobuf:"bytes,10,rep,name=issue_models,json=issueModels,proto3" json:"issue_models,omitempty"`
	// Whether to run the summarization annotator.
	RunSummarizationAnnotator bool `` /* 139-byte string literal not displayed */
	// Configuration for the summarization annotator.
	SummarizationConfig *AnnotatorSelector_SummarizationConfig `protobuf:"bytes,11,opt,name=summarization_config,json=summarizationConfig,proto3" json:"summarization_config,omitempty"`
	// contains filtered or unexported fields
}

Selector of all available annotators and phrase matchers to run.

func (*AnnotatorSelector) Descriptor deprecated added in v1.5.0 

func (*AnnotatorSelector) Descriptor() ([]byte, []int)

Deprecated: Use AnnotatorSelector.ProtoReflect.Descriptor instead.

func (*AnnotatorSelector) GetIssueModels added in v1.5.0 

func (x *AnnotatorSelector) GetIssueModels() []string

func (*AnnotatorSelector) GetPhraseMatchers added in v1.5.0 

func (x *AnnotatorSelector) GetPhraseMatchers() []string

func (*AnnotatorSelector) GetRunEntityAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunEntityAnnotator() bool

func (*AnnotatorSelector) GetRunIntentAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunIntentAnnotator() bool

func (*AnnotatorSelector) GetRunInterruptionAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunInterruptionAnnotator() bool

func (*AnnotatorSelector) GetRunIssueModelAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunIssueModelAnnotator() bool

func (*AnnotatorSelector) GetRunPhraseMatcherAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunPhraseMatcherAnnotator() bool

func (*AnnotatorSelector) GetRunSentimentAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunSentimentAnnotator() bool

func (*AnnotatorSelector) GetRunSilenceAnnotator added in v1.5.0 

func (x *AnnotatorSelector) GetRunSilenceAnnotator() bool

func (*AnnotatorSelector) GetRunSummarizationAnnotator added in v1.7.1 

func (x *AnnotatorSelector) GetRunSummarizationAnnotator() bool

func (*AnnotatorSelector) GetSummarizationConfig added in v1.7.1 

func (x *AnnotatorSelector) GetSummarizationConfig() *AnnotatorSelector_SummarizationConfig

func (*AnnotatorSelector) ProtoMessage added in v1.5.0 

func (*AnnotatorSelector) ProtoMessage()

func (*AnnotatorSelector) ProtoReflect added in v1.5.0 

func (x *AnnotatorSelector) ProtoReflect() protoreflect.Message

func (*AnnotatorSelector) Reset added in v1.5.0 

func (x *AnnotatorSelector) Reset()

func (*AnnotatorSelector) String added in v1.5.0 

func (x *AnnotatorSelector) String() string

type AnnotatorSelector_SummarizationConfig added in v1.7.1 

type AnnotatorSelector_SummarizationConfig struct {

	// Summarization must use either a preexisting conversation profile or one
	// of the supported default models.
	//
	// Types that are assignable to ModelSource:
	//	*AnnotatorSelector_SummarizationConfig_ConversationProfile
	//	*AnnotatorSelector_SummarizationConfig_SummarizationModel_
	ModelSource isAnnotatorSelector_SummarizationConfig_ModelSource `protobuf_oneof:"model_source"`
	// contains filtered or unexported fields
}

Configuration for summarization.

func (*AnnotatorSelector_SummarizationConfig) Descriptor deprecated added in v1.7.1 

func (*AnnotatorSelector_SummarizationConfig) Descriptor() ([]byte, []int)

Deprecated: Use AnnotatorSelector_SummarizationConfig.ProtoReflect.Descriptor instead.

func (*AnnotatorSelector_SummarizationConfig) GetConversationProfile added in v1.7.1 

func (x *AnnotatorSelector_SummarizationConfig) GetConversationProfile() string

func (*AnnotatorSelector_SummarizationConfig) GetModelSource added in v1.7.1 

func (m *AnnotatorSelector_SummarizationConfig) GetModelSource() isAnnotatorSelector_SummarizationConfig_ModelSource

func (*AnnotatorSelector_SummarizationConfig) GetSummarizationModel added in v1.7.1 

func (x *AnnotatorSelector_SummarizationConfig) GetSummarizationModel() AnnotatorSelector_SummarizationConfig_SummarizationModel

func (*AnnotatorSelector_SummarizationConfig) ProtoMessage added in v1.7.1 

func (*AnnotatorSelector_SummarizationConfig) ProtoMessage()

func (*AnnotatorSelector_SummarizationConfig) ProtoReflect added in v1.7.1 

func (x *AnnotatorSelector_SummarizationConfig) ProtoReflect() protoreflect.Message

func (*AnnotatorSelector_SummarizationConfig) Reset added in v1.7.1 

func (x *AnnotatorSelector_SummarizationConfig) Reset()

func (*AnnotatorSelector_SummarizationConfig) String added in v1.7.1 

func (x *AnnotatorSelector_SummarizationConfig) String() string

type AnnotatorSelector_SummarizationConfig_ConversationProfile added in v1.7.1 

type AnnotatorSelector_SummarizationConfig_ConversationProfile struct {
	// Resource name of the Dialogflow conversation profile.
	// Format:
	// projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
	ConversationProfile string `protobuf:"bytes,1,opt,name=conversation_profile,json=conversationProfile,proto3,oneof"`
}

type AnnotatorSelector_SummarizationConfig_SummarizationModel added in v1.7.1 

type AnnotatorSelector_SummarizationConfig_SummarizationModel int32

Summarization model to use, if `conversation_profile` is not used. 

const (
	// Unspecified summarization model.
	AnnotatorSelector_SummarizationConfig_SUMMARIZATION_MODEL_UNSPECIFIED AnnotatorSelector_SummarizationConfig_SummarizationModel = 0
	// The Insights baseline model.
	AnnotatorSelector_SummarizationConfig_BASELINE_MODEL AnnotatorSelector_SummarizationConfig_SummarizationModel = 1
)

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Descriptor added in v1.7.1 

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Descriptor() protoreflect.EnumDescriptor

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Enum added in v1.7.1 

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) Enum() *AnnotatorSelector_SummarizationConfig_SummarizationModel

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) EnumDescriptor deprecated added in v1.7.1 

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) EnumDescriptor() ([]byte, []int)

Deprecated: Use AnnotatorSelector_SummarizationConfig_SummarizationModel.Descriptor instead.

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Number added in v1.7.1 

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) Number() protoreflect.EnumNumber

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) String added in v1.7.1 

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) String() string

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Type added in v1.7.1 

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Type() protoreflect.EnumType

type AnnotatorSelector_SummarizationConfig_SummarizationModel_ added in v1.7.1 

type AnnotatorSelector_SummarizationConfig_SummarizationModel_ struct {
	// Default summarization model to be used.
	SummarizationModel AnnotatorSelector_SummarizationConfig_SummarizationModel `` /* 185-byte string literal not displayed */
}

type AnswerFeedback 

type AnswerFeedback struct {

	// The correctness level of an answer.
	CorrectnessLevel AnswerFeedback_CorrectnessLevel `` /* 185-byte string literal not displayed */
	// Indicates whether an answer or item was clicked by the human agent.
	Clicked bool `protobuf:"varint,2,opt,name=clicked,proto3" json:"clicked,omitempty"`
	// Indicates whether an answer or item was displayed to the human agent in the
	// agent desktop UI.
	Displayed bool `protobuf:"varint,3,opt,name=displayed,proto3" json:"displayed,omitempty"`
	// contains filtered or unexported fields
}

The feedback that the customer has about a certain answer in the conversation.

func (*AnswerFeedback) Descriptor deprecated 

func (*AnswerFeedback) Descriptor() ([]byte, []int)

Deprecated: Use AnswerFeedback.ProtoReflect.Descriptor instead.

func (*AnswerFeedback) GetClicked 

func (x *AnswerFeedback) GetClicked() bool

func (*AnswerFeedback) GetCorrectnessLevel 

func (x *AnswerFeedback) GetCorrectnessLevel() AnswerFeedback_CorrectnessLevel

func (*AnswerFeedback) GetDisplayed 

func (x *AnswerFeedback) GetDisplayed() bool

func (*AnswerFeedback) ProtoMessage 

func (*AnswerFeedback) ProtoMessage()

func (*AnswerFeedback) ProtoReflect 

func (x *AnswerFeedback) ProtoReflect() protoreflect.Message

func (*AnswerFeedback) Reset 

func (x *AnswerFeedback) Reset()

func (*AnswerFeedback) String 

func (x *AnswerFeedback) String() string

type AnswerFeedback_CorrectnessLevel 

type AnswerFeedback_CorrectnessLevel int32

The correctness level of an answer. 

const (
	// Correctness level unspecified.
	AnswerFeedback_CORRECTNESS_LEVEL_UNSPECIFIED AnswerFeedback_CorrectnessLevel = 0
	// Answer is totally wrong.
	AnswerFeedback_NOT_CORRECT AnswerFeedback_CorrectnessLevel = 1
	// Answer is partially correct.
	AnswerFeedback_PARTIALLY_CORRECT AnswerFeedback_CorrectnessLevel = 2
	// Answer is fully correct.
	AnswerFeedback_FULLY_CORRECT AnswerFeedback_CorrectnessLevel = 3
)

func (AnswerFeedback_CorrectnessLevel) Descriptor 

func (AnswerFeedback_CorrectnessLevel) Descriptor() protoreflect.EnumDescriptor

func (AnswerFeedback_CorrectnessLevel) Enum 

func (x AnswerFeedback_CorrectnessLevel) Enum() *AnswerFeedback_CorrectnessLevel

func (AnswerFeedback_CorrectnessLevel) EnumDescriptor deprecated 

func (AnswerFeedback_CorrectnessLevel) EnumDescriptor() ([]byte, []int)

Deprecated: Use AnswerFeedback_CorrectnessLevel.Descriptor instead.

func (AnswerFeedback_CorrectnessLevel) Number 

func (x AnswerFeedback_CorrectnessLevel) Number() protoreflect.EnumNumber

func (AnswerFeedback_CorrectnessLevel) String 

func (x AnswerFeedback_CorrectnessLevel) String() string

func (AnswerFeedback_CorrectnessLevel) Type 

func (AnswerFeedback_CorrectnessLevel) Type() protoreflect.EnumType

type ArticleSuggestionData 

type ArticleSuggestionData struct {

	// Article title.
	Title string `protobuf:"bytes,1,opt,name=title,proto3" json:"title,omitempty"`
	// Article URI.
	Uri string `protobuf:"bytes,2,opt,name=uri,proto3" json:"uri,omitempty"`
	// The system's confidence score that this article is a good match for this
	// conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
	// certain).
	ConfidenceScore float32 `protobuf:"fixed32,3,opt,name=confidence_score,json=confidenceScore,proto3" json:"confidence_score,omitempty"`
	// Map that contains metadata about the Article Suggestion and the document
	// that it originates from.
	Metadata map[string]string `` /* 157-byte string literal not displayed */
	// The name of the answer record.
	// Format:
	// projects/{project}/locations/{location}/answerRecords/{answer_record}
	QueryRecord string `protobuf:"bytes,5,opt,name=query_record,json=queryRecord,proto3" json:"query_record,omitempty"`
	// The knowledge document that this answer was extracted from.
	// Format:
	// projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
	Source string `protobuf:"bytes,6,opt,name=source,proto3" json:"source,omitempty"`
	// contains filtered or unexported fields
}

Agent Assist Article Suggestion data.

func (*ArticleSuggestionData) Descriptor deprecated 

func (*ArticleSuggestionData) Descriptor() ([]byte, []int)

Deprecated: Use ArticleSuggestionData.ProtoReflect.Descriptor instead.

func (*ArticleSuggestionData) GetConfidenceScore 

func (x *ArticleSuggestionData) GetConfidenceScore() float32

func (*ArticleSuggestionData) GetMetadata 

func (x *ArticleSuggestionData) GetMetadata() map[string]string

func (*ArticleSuggestionData) GetQueryRecord 

func (x *ArticleSuggestionData) GetQueryRecord() string

func (*ArticleSuggestionData) GetSource 

func (x *ArticleSuggestionData) GetSource() string

func (*ArticleSuggestionData) GetTitle 

func (x *ArticleSuggestionData) GetTitle() string

func (*ArticleSuggestionData) GetUri 

func (x *ArticleSuggestionData) GetUri() string

func (*ArticleSuggestionData) ProtoMessage 

func (*ArticleSuggestionData) ProtoMessage()

func (*ArticleSuggestionData) ProtoReflect 

func (x *ArticleSuggestionData) ProtoReflect() protoreflect.Message

func (*ArticleSuggestionData) Reset 

func (x *ArticleSuggestionData) Reset()

func (*ArticleSuggestionData) String 

func (x *ArticleSuggestionData) String() string

type BulkAnalyzeConversationsMetadata added in v1.5.0 

type BulkAnalyzeConversationsMetadata struct {

	// The time the operation was created.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// The time the operation finished running.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// The original request for bulk analyze.
	Request *BulkAnalyzeConversationsRequest `protobuf:"bytes,3,opt,name=request,proto3" json:"request,omitempty"`
	// The number of requested analyses that have completed successfully so far.
	CompletedAnalysesCount int32 `` /* 130-byte string literal not displayed */
	// The number of requested analyses that have failed so far.
	FailedAnalysesCount int32 `protobuf:"varint,5,opt,name=failed_analyses_count,json=failedAnalysesCount,proto3" json:"failed_analyses_count,omitempty"`
	// Total number of analyses requested. Computed by the number of conversations
	// returned by `filter` multiplied by `analysis_percentage` in the request.
	TotalRequestedAnalysesCount int32 `` /* 147-byte string literal not displayed */
	// contains filtered or unexported fields
}

The metadata for a bulk analyze conversations operation.

func (*BulkAnalyzeConversationsMetadata) Descriptor deprecated added in v1.5.0 

func (*BulkAnalyzeConversationsMetadata) Descriptor() ([]byte, []int)

Deprecated: Use BulkAnalyzeConversationsMetadata.ProtoReflect.Descriptor instead.

func (*BulkAnalyzeConversationsMetadata) GetCompletedAnalysesCount added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetCompletedAnalysesCount() int32

func (*BulkAnalyzeConversationsMetadata) GetCreateTime added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetCreateTime() *timestamppb.Timestamp

func (*BulkAnalyzeConversationsMetadata) GetEndTime added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetEndTime() *timestamppb.Timestamp

func (*BulkAnalyzeConversationsMetadata) GetFailedAnalysesCount added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetFailedAnalysesCount() int32

func (*BulkAnalyzeConversationsMetadata) GetRequest added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetRequest() *BulkAnalyzeConversationsRequest

func (*BulkAnalyzeConversationsMetadata) GetTotalRequestedAnalysesCount added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) GetTotalRequestedAnalysesCount() int32

func (*BulkAnalyzeConversationsMetadata) ProtoMessage added in v1.5.0 

func (*BulkAnalyzeConversationsMetadata) ProtoMessage()

func (*BulkAnalyzeConversationsMetadata) ProtoReflect added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) ProtoReflect() protoreflect.Message

func (*BulkAnalyzeConversationsMetadata) Reset added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) Reset()

func (*BulkAnalyzeConversationsMetadata) String added in v1.5.0 

func (x *BulkAnalyzeConversationsMetadata) String() string

type BulkAnalyzeConversationsRequest added in v1.5.0 

type BulkAnalyzeConversationsRequest struct {

	// Required. The parent resource to create analyses in.
	Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
	// Required. Filter used to select the subset of conversations to analyze.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// Required. Percentage of selected conversation to analyze, between
	// [0, 100].
	AnalysisPercentage float32 `protobuf:"fixed32,3,opt,name=analysis_percentage,json=analysisPercentage,proto3" json:"analysis_percentage,omitempty"`
	// To select the annotators to run and the phrase matchers to use
	// (if any). If not specified, all annotators will be run.
	AnnotatorSelector *AnnotatorSelector `protobuf:"bytes,8,opt,name=annotator_selector,json=annotatorSelector,proto3" json:"annotator_selector,omitempty"`
	// contains filtered or unexported fields
}

The request to analyze conversations in bulk.

func (*BulkAnalyzeConversationsRequest) Descriptor deprecated added in v1.5.0 

func (*BulkAnalyzeConversationsRequest) Descriptor() ([]byte, []int)

Deprecated: Use BulkAnalyzeConversationsRequest.ProtoReflect.Descriptor instead.

func (*BulkAnalyzeConversationsRequest) GetAnalysisPercentage added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) GetAnalysisPercentage() float32

func (*BulkAnalyzeConversationsRequest) GetAnnotatorSelector added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) GetAnnotatorSelector() *AnnotatorSelector

func (*BulkAnalyzeConversationsRequest) GetFilter added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) GetFilter() string

func (*BulkAnalyzeConversationsRequest) GetParent added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) GetParent() string

func (*BulkAnalyzeConversationsRequest) ProtoMessage added in v1.5.0 

func (*BulkAnalyzeConversationsRequest) ProtoMessage()

func (*BulkAnalyzeConversationsRequest) ProtoReflect added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) ProtoReflect() protoreflect.Message

func (*BulkAnalyzeConversationsRequest) Reset added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) Reset()

func (*BulkAnalyzeConversationsRequest) String added in v1.5.0 

func (x *BulkAnalyzeConversationsRequest) String() string

type BulkAnalyzeConversationsResponse added in v1.5.0 

type BulkAnalyzeConversationsResponse struct {

	// Count of successful analyses.
	SuccessfulAnalysisCount int32 `` /* 133-byte string literal not displayed */
	// Count of failed analyses.
	FailedAnalysisCount int32 `protobuf:"varint,2,opt,name=failed_analysis_count,json=failedAnalysisCount,proto3" json:"failed_analysis_count,omitempty"`
	// contains filtered or unexported fields
}

The response for a bulk analyze conversations operation.

func (*BulkAnalyzeConversationsResponse) Descriptor deprecated added in v1.5.0 

func (*BulkAnalyzeConversationsResponse) Descriptor() ([]byte, []int)

Deprecated: Use BulkAnalyzeConversationsResponse.ProtoReflect.Descriptor instead.

func (*BulkAnalyzeConversationsResponse) GetFailedAnalysisCount added in v1.5.0 

func (x *BulkAnalyzeConversationsResponse) GetFailedAnalysisCount() int32

func (*BulkAnalyzeConversationsResponse) GetSuccessfulAnalysisCount added in v1.5.0 

func (x *BulkAnalyzeConversationsResponse) GetSuccessfulAnalysisCount() int32

func (*BulkAnalyzeConversationsResponse) ProtoMessage added in v1.5.0 

func (*BulkAnalyzeConversationsResponse) ProtoMessage()

func (*BulkAnalyzeConversationsResponse) ProtoReflect added in v1.5.0 

func (x *BulkAnalyzeConversationsResponse) ProtoReflect() protoreflect.Message

func (*BulkAnalyzeConversationsResponse) Reset added in v1.5.0 

func (x *BulkAnalyzeConversationsResponse) Reset()

func (*BulkAnalyzeConversationsResponse) String added in v1.5.0 

func (x *BulkAnalyzeConversationsResponse) String() string

type CalculateIssueModelStatsRequest 

type CalculateIssueModelStatsRequest struct {

	// Required. The resource name of the issue model to query against.
	IssueModel string `protobuf:"bytes,1,opt,name=issue_model,json=issueModel,proto3" json:"issue_model,omitempty"`
	// contains filtered or unexported fields
}

Request to get statistics of an issue model.

func (*CalculateIssueModelStatsRequest) Descriptor deprecated 

func (*CalculateIssueModelStatsRequest) Descriptor() ([]byte, []int)

Deprecated: Use CalculateIssueModelStatsRequest.ProtoReflect.Descriptor instead.

func (*CalculateIssueModelStatsRequest) GetIssueModel 

func (x *CalculateIssueModelStatsRequest) GetIssueModel() string

func (*CalculateIssueModelStatsRequest) ProtoMessage 

func (*CalculateIssueModelStatsRequest) ProtoMessage()

func (*CalculateIssueModelStatsRequest) ProtoReflect 

func (x *CalculateIssueModelStatsRequest) ProtoReflect() protoreflect.Message

func (*CalculateIssueModelStatsRequest) Reset 

func (x *CalculateIssueModelStatsRequest) Reset()

func (*CalculateIssueModelStatsRequest) String 

func (x *CalculateIssueModelStatsRequest) String() string

type CalculateIssueModelStatsResponse 

type CalculateIssueModelStatsResponse struct {

	// The latest label statistics for the queried issue model. Includes results
	// on both training data and data labeled after deployment.
	CurrentStats *IssueModelLabelStats `protobuf:"bytes,4,opt,name=current_stats,json=currentStats,proto3" json:"current_stats,omitempty"`
	// contains filtered or unexported fields
}

Response of querying an issue model's statistics.

func (*CalculateIssueModelStatsResponse) Descriptor deprecated 

func (*CalculateIssueModelStatsResponse) Descriptor() ([]byte, []int)

Deprecated: Use CalculateIssueModelStatsResponse.ProtoReflect.Descriptor instead.

func (*CalculateIssueModelStatsResponse) GetCurrentStats 

func (x *CalculateIssueModelStatsResponse) GetCurrentStats() *IssueModelLabelStats

func (*CalculateIssueModelStatsResponse) ProtoMessage 

func (*CalculateIssueModelStatsResponse) ProtoMessage()

func (*CalculateIssueModelStatsResponse) ProtoReflect 

func (x *CalculateIssueModelStatsResponse) ProtoReflect() protoreflect.Message

func (*CalculateIssueModelStatsResponse) Reset 

func (x *CalculateIssueModelStatsResponse) Reset()

func (*CalculateIssueModelStatsResponse) String 

func (x *CalculateIssueModelStatsResponse) String() string

type CalculateStatsRequest 

type CalculateStatsRequest struct {

	// Required. The location of the conversations.
	Location string `protobuf:"bytes,1,opt,name=location,proto3" json:"location,omitempty"`
	// A filter to reduce results to a specific subset. This field is useful for
	// getting statistics about conversations with specific properties.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// contains filtered or unexported fields
}

The request for calculating conversation statistics.

func (*CalculateStatsRequest) Descriptor deprecated 

func (*CalculateStatsRequest) Descriptor() ([]byte, []int)

Deprecated: Use CalculateStatsRequest.ProtoReflect.Descriptor instead.

func (*CalculateStatsRequest) GetFilter 

func (x *CalculateStatsRequest) GetFilter() string

func (*CalculateStatsRequest) GetLocation 

func (x *CalculateStatsRequest) GetLocation() string

func (*CalculateStatsRequest) ProtoMessage 

func (*CalculateStatsRequest) ProtoMessage()

func (*CalculateStatsRequest) ProtoReflect 

func (x *CalculateStatsRequest) ProtoReflect() protoreflect.Message

func (*CalculateStatsRequest) Reset 

func (x *CalculateStatsRequest) Reset()

func (*CalculateStatsRequest) String 

func (x *CalculateStatsRequest) String() string

type CalculateStatsResponse 

type CalculateStatsResponse struct {

	// The average duration of all conversations. The average is calculated using
	// only conversations that have a time duration.
	AverageDuration *durationpb.Duration `protobuf:"bytes,1,opt,name=average_duration,json=averageDuration,proto3" json:"average_duration,omitempty"`
	// The average number of turns per conversation.
	AverageTurnCount int32 `protobuf:"varint,2,opt,name=average_turn_count,json=averageTurnCount,proto3" json:"average_turn_count,omitempty"`
	// The total number of conversations.
	ConversationCount int32 `protobuf:"varint,3,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`
	// A map associating each smart highlighter display name with its respective
	// number of matches in the set of conversations.
	SmartHighlighterMatches map[string]int32 `` /* 221-byte string literal not displayed */
	// A map associating each custom highlighter resource name with its respective
	// number of matches in the set of conversations.
	CustomHighlighterMatches map[string]int32 `` /* 224-byte string literal not displayed */
	// A map associating each issue resource name with its respective number of
	// matches in the set of conversations. Key has the format:
	// `projects/<Project-ID>/locations/<Location-ID>/issueModels/<Issue-Model-ID>/issues/<Issue-ID>`
	// Deprecated, use `issue_matches_stats` field instead.
	//
	// Deprecated: Marked as deprecated in google/cloud/contactcenterinsights/v1/contact_center_insights.proto.
	IssueMatches map[string]int32 `` /* 186-byte string literal not displayed */
	// A map associating each issue resource name with its respective number of
	// matches in the set of conversations. Key has the format:
	// `projects/<Project-ID>/locations/<Location-ID>/issueModels/<Issue-Model-ID>/issues/<Issue-ID>`
	IssueMatchesStats map[string]*IssueModelLabelStats_IssueStats `` /* 202-byte string literal not displayed */
	// A time series representing the count of conversations created over time
	// that match that requested filter criteria.
	ConversationCountTimeSeries *CalculateStatsResponse_TimeSeries `` /* 146-byte string literal not displayed */
	// contains filtered or unexported fields
}

The response for calculating conversation statistics.

func (*CalculateStatsResponse) Descriptor deprecated 

func (*CalculateStatsResponse) Descriptor() ([]byte, []int)

Deprecated: Use CalculateStatsResponse.ProtoReflect.Descriptor instead.

func (*CalculateStatsResponse) GetAverageDuration 

func (x *CalculateStatsResponse) GetAverageDuration() *durationpb.Duration

func (*CalculateStatsResponse) GetAverageTurnCount 

func (x *CalculateStatsResponse) GetAverageTurnCount() int32

func (*CalculateStatsResponse) GetConversationCount 

func (x *CalculateStatsResponse) GetConversationCount() int32

func (*CalculateStatsResponse) GetConversationCountTimeSeries 

func (x *CalculateStatsResponse) GetConversationCountTimeSeries() *CalculateStatsResponse_TimeSeries

func (*CalculateStatsResponse) GetCustomHighlighterMatches 

func (x *CalculateStatsResponse) GetCustomHighlighterMatches() map[string]int32

func (*CalculateStatsResponse) GetIssueMatches deprecated 

func (x *CalculateStatsResponse) GetIssueMatches() map[string]int32

Deprecated: Marked as deprecated in google/cloud/contactcenterinsights/v1/contact_center_insights.proto.

func (*CalculateStatsResponse) GetIssueMatchesStats 

func (x *CalculateStatsResponse) GetIssueMatchesStats() map[string]*IssueModelLabelStats_IssueStats

func (*CalculateStatsResponse) GetSmartHighlighterMatches 

func (x *CalculateStatsResponse) GetSmartHighlighterMatches() map[string]int32

func (*CalculateStatsResponse) ProtoMessage 

func (*CalculateStatsResponse) ProtoMessage()

func (*CalculateStatsResponse) ProtoReflect 

func (x *CalculateStatsResponse) ProtoReflect() protoreflect.Message

func (*CalculateStatsResponse) Reset 

func (x *CalculateStatsResponse) Reset()

func (*CalculateStatsResponse) String 

func (x *CalculateStatsResponse) String() string

type CalculateStatsResponse_TimeSeries 

type CalculateStatsResponse_TimeSeries struct {

	// The duration of each interval.
	IntervalDuration *durationpb.Duration `protobuf:"bytes,1,opt,name=interval_duration,json=intervalDuration,proto3" json:"interval_duration,omitempty"`
	// An ordered list of intervals from earliest to latest, where each interval
	// represents the number of conversations that transpired during the time
	// window.
	Points []*CalculateStatsResponse_TimeSeries_Interval `protobuf:"bytes,2,rep,name=points,proto3" json:"points,omitempty"`
	// contains filtered or unexported fields
}

A time series representing conversations over time.

func (*CalculateStatsResponse_TimeSeries) Descriptor deprecated 

func (*CalculateStatsResponse_TimeSeries) Descriptor() ([]byte, []int)

Deprecated: Use CalculateStatsResponse_TimeSeries.ProtoReflect.Descriptor instead.

func (*CalculateStatsResponse_TimeSeries) GetIntervalDuration 

func (x *CalculateStatsResponse_TimeSeries) GetIntervalDuration() *durationpb.Duration

func (*CalculateStatsResponse_TimeSeries) GetPoints 

func (x *CalculateStatsResponse_TimeSeries) GetPoints() []*CalculateStatsResponse_TimeSeries_Interval

func (*CalculateStatsResponse_TimeSeries) ProtoMessage 

func (*CalculateStatsResponse_TimeSeries) ProtoMessage()

func (*CalculateStatsResponse_TimeSeries) ProtoReflect 

func (x *CalculateStatsResponse_TimeSeries) ProtoReflect() protoreflect.Message

func (*CalculateStatsResponse_TimeSeries) Reset 

func (x *CalculateStatsResponse_TimeSeries) Reset()

func (*CalculateStatsResponse_TimeSeries) String 

func (x *CalculateStatsResponse_TimeSeries) String() string

type CalculateStatsResponse_TimeSeries_Interval 

type CalculateStatsResponse_TimeSeries_Interval struct {

	// The start time of this interval.
	StartTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// The number of conversations created in this interval.
	ConversationCount int32 `protobuf:"varint,2,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`
	// contains filtered or unexported fields
}

A single interval in a time series.

func (*CalculateStatsResponse_TimeSeries_Interval) Descriptor deprecated 

func (*CalculateStatsResponse_TimeSeries_Interval) Descriptor() ([]byte, []int)

Deprecated: Use CalculateStatsResponse_TimeSeries_Interval.ProtoReflect.Descriptor instead.

func (*CalculateStatsResponse_TimeSeries_Interval) GetConversationCount 

func (x *CalculateStatsResponse_TimeSeries_Interval) GetConversationCount() int32

func (*CalculateStatsResponse_TimeSeries_Interval) GetStartTime 

func (x *CalculateStatsResponse_TimeSeries_Interval) GetStartTime() *timestamppb.Timestamp

func (*CalculateStatsResponse_TimeSeries_Interval) ProtoMessage 

func (*CalculateStatsResponse_TimeSeries_Interval) ProtoMessage()

func (*CalculateStatsResponse_TimeSeries_Interval) ProtoReflect 

func (x *CalculateStatsResponse_TimeSeries_Interval) ProtoReflect() protoreflect.Message

func (*CalculateStatsResponse_TimeSeries_Interval) Reset 

func (x *CalculateStatsResponse_TimeSeries_Interval) Reset()

func (*CalculateStatsResponse_TimeSeries_Interval) String 

func (x *CalculateStatsResponse_TimeSeries_Interval) String() string

type CallAnnotation 

type CallAnnotation struct {

	// The data in the annotation.
	//
	// Types that are assignable to Data:
	//	*CallAnnotation_InterruptionData
	//	*CallAnnotation_SentimentData
	//	*CallAnnotation_SilenceData
	//	*CallAnnotation_HoldData
	//	*CallAnnotation_EntityMentionData
	//	*CallAnnotation_IntentMatchData
	//	*CallAnnotation_PhraseMatchData
	//	*CallAnnotation_IssueMatchData
	Data isCallAnnotation_Data `protobuf_oneof:"data"`
	// The channel of the audio where the annotation occurs. For single-channel
	// audio, this field is not populated.
	ChannelTag int32 `protobuf:"varint,1,opt,name=channel_tag,json=channelTag,proto3" json:"channel_tag,omitempty"`
	// The boundary in the conversation where the annotation starts, inclusive.
	AnnotationStartBoundary *AnnotationBoundary `` /* 132-byte string literal not displayed */
	// The boundary in the conversation where the annotation ends, inclusive.
	AnnotationEndBoundary *AnnotationBoundary `` /* 126-byte string literal not displayed */
	// contains filtered or unexported fields
}

A piece of metadata that applies to a window of a call.

func (*CallAnnotation) Descriptor deprecated 

func (*CallAnnotation) Descriptor() ([]byte, []int)

Deprecated: Use CallAnnotation.ProtoReflect.Descriptor instead.

func (*CallAnnotation) GetAnnotationEndBoundary 

func (x *CallAnnotation) GetAnnotationEndBoundary() *AnnotationBoundary

func (*CallAnnotation) GetAnnotationStartBoundary 

func (x *CallAnnotation) GetAnnotationStartBoundary() *AnnotationBoundary

func (*CallAnnotation) GetChannelTag 

func (x *CallAnnotation) GetChannelTag() int32

func (*CallAnnotation) GetData 

func (m *CallAnnotation) GetData() isCallAnnotation_Data

func (*CallAnnotation) GetEntityMentionData 

func (x *CallAnnotation) GetEntityMentionData() *EntityMentionData

func (*CallAnnotation) GetHoldData 

func (x *CallAnnotation) GetHoldData() *HoldData

func (*CallAnnotation) GetIntentMatchData 

func (x *CallAnnotation) GetIntentMatchData() *IntentMatchData

func (*CallAnnotation) GetInterruptionData 

func (x *CallAnnotation) GetInterruptionData() *InterruptionData

func (*CallAnnotation) GetIssueMatchData added in v1.5.0 

func (x *CallAnnotation) GetIssueMatchData() *IssueMatchData

func (*CallAnnotation) GetPhraseMatchData 

func (x *CallAnnotation) GetPhraseMatchData() *PhraseMatchData

func (*CallAnnotation) GetSentimentData 

func (x *CallAnnotation) GetSentimentData() *SentimentData

func (*CallAnnotation) GetSilenceData 

func (x *CallAnnotation) GetSilenceData() *SilenceData

func (*CallAnnotation) ProtoMessage 

func (*CallAnnotation) ProtoMessage()

func (*CallAnnotation) ProtoReflect 

func (x *CallAnnotation) ProtoReflect() protoreflect.Message

func (*CallAnnotation) Reset 

func (x *CallAnnotation) Reset()

func (*CallAnnotation) String 

func (x *CallAnnotation) String() string

type CallAnnotation_EntityMentionData 

type CallAnnotation_EntityMentionData struct {
	// Data specifying an entity mention.
	EntityMentionData *EntityMentionData `protobuf:"bytes,15,opt,name=entity_mention_data,json=entityMentionData,proto3,oneof"`
}

type CallAnnotation_HoldData 

type CallAnnotation_HoldData struct {
	// Data specifying a hold.
	HoldData *HoldData `protobuf:"bytes,13,opt,name=hold_data,json=holdData,proto3,oneof"`
}

type CallAnnotation_IntentMatchData 

type CallAnnotation_IntentMatchData struct {
	// Data specifying an intent match.
	IntentMatchData *IntentMatchData `protobuf:"bytes,16,opt,name=intent_match_data,json=intentMatchData,proto3,oneof"`
}

type CallAnnotation_InterruptionData 

type CallAnnotation_InterruptionData struct {
	// Data specifying an interruption.
	InterruptionData *InterruptionData `protobuf:"bytes,10,opt,name=interruption_data,json=interruptionData,proto3,oneof"`
}

type CallAnnotation_IssueMatchData added in v1.5.0 

type CallAnnotation_IssueMatchData struct {
	// Data specifying an issue match.
	IssueMatchData *IssueMatchData `protobuf:"bytes,18,opt,name=issue_match_data,json=issueMatchData,proto3,oneof"`
}

type CallAnnotation_PhraseMatchData 

type CallAnnotation_PhraseMatchData struct {
	// Data specifying a phrase match.
	PhraseMatchData *PhraseMatchData `protobuf:"bytes,17,opt,name=phrase_match_data,json=phraseMatchData,proto3,oneof"`
}

type CallAnnotation_SentimentData 

type CallAnnotation_SentimentData struct {
	// Data specifying sentiment.
	SentimentData *SentimentData `protobuf:"bytes,11,opt,name=sentiment_data,json=sentimentData,proto3,oneof"`
}

type CallAnnotation_SilenceData 

type CallAnnotation_SilenceData struct {
	// Data specifying silence.
	SilenceData *SilenceData `protobuf:"bytes,12,opt,name=silence_data,json=silenceData,proto3,oneof"`
}

type ContactCenterInsightsClient 

type ContactCenterInsightsClient interface {
	// Creates a conversation.
	CreateConversation(ctx context.Context, in *CreateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Create a longrunning conversation upload operation. This method differs
	// from CreateConversation by allowing audio transcription and optional DLP
	// redaction.
	UploadConversation(ctx context.Context, in *UploadConversationRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Updates a conversation.
	UpdateConversation(ctx context.Context, in *UpdateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Gets a conversation.
	GetConversation(ctx context.Context, in *GetConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Lists conversations.
	ListConversations(ctx context.Context, in *ListConversationsRequest, opts ...grpc.CallOption) (*ListConversationsResponse, error)
	// Deletes a conversation.
	DeleteConversation(ctx context.Context, in *DeleteConversationRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Creates an analysis. The long running operation is done when the analysis
	// has completed.
	CreateAnalysis(ctx context.Context, in *CreateAnalysisRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Gets an analysis.
	GetAnalysis(ctx context.Context, in *GetAnalysisRequest, opts ...grpc.CallOption) (*Analysis, error)
	// Lists analyses.
	ListAnalyses(ctx context.Context, in *ListAnalysesRequest, opts ...grpc.CallOption) (*ListAnalysesResponse, error)
	// Deletes an analysis.
	DeleteAnalysis(ctx context.Context, in *DeleteAnalysisRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Analyzes multiple conversations in a single request.
	BulkAnalyzeConversations(ctx context.Context, in *BulkAnalyzeConversationsRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Imports conversations and processes them according to the user's
	// configuration.
	IngestConversations(ctx context.Context, in *IngestConversationsRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Export insights data to a destination defined in the request body.
	ExportInsightsData(ctx context.Context, in *ExportInsightsDataRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Creates an issue model.
	CreateIssueModel(ctx context.Context, in *CreateIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Updates an issue model.
	UpdateIssueModel(ctx context.Context, in *UpdateIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Gets an issue model.
	GetIssueModel(ctx context.Context, in *GetIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Lists issue models.
	ListIssueModels(ctx context.Context, in *ListIssueModelsRequest, opts ...grpc.CallOption) (*ListIssueModelsResponse, error)
	// Deletes an issue model.
	DeleteIssueModel(ctx context.Context, in *DeleteIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Deploys an issue model. Returns an error if a model is already deployed.
	// An issue model can only be used in analysis after it has been deployed.
	DeployIssueModel(ctx context.Context, in *DeployIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Undeploys an issue model.
	// An issue model can not be used in analysis after it has been undeployed.
	UndeployIssueModel(ctx context.Context, in *UndeployIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Gets an issue.
	GetIssue(ctx context.Context, in *GetIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Lists issues.
	ListIssues(ctx context.Context, in *ListIssuesRequest, opts ...grpc.CallOption) (*ListIssuesResponse, error)
	// Updates an issue.
	UpdateIssue(ctx context.Context, in *UpdateIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Deletes an issue.
	DeleteIssue(ctx context.Context, in *DeleteIssueRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Gets an issue model's statistics.
	CalculateIssueModelStats(ctx context.Context, in *CalculateIssueModelStatsRequest, opts ...grpc.CallOption) (*CalculateIssueModelStatsResponse, error)
	// Creates a phrase matcher.
	CreatePhraseMatcher(ctx context.Context, in *CreatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets a phrase matcher.
	GetPhraseMatcher(ctx context.Context, in *GetPhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Lists phrase matchers.
	ListPhraseMatchers(ctx context.Context, in *ListPhraseMatchersRequest, opts ...grpc.CallOption) (*ListPhraseMatchersResponse, error)
	// Deletes a phrase matcher.
	DeletePhraseMatcher(ctx context.Context, in *DeletePhraseMatcherRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Updates a phrase matcher.
	UpdatePhraseMatcher(ctx context.Context, in *UpdatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets conversation statistics.
	CalculateStats(ctx context.Context, in *CalculateStatsRequest, opts ...grpc.CallOption) (*CalculateStatsResponse, error)
	// Gets project-level settings.
	GetSettings(ctx context.Context, in *GetSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Updates project-level settings.
	UpdateSettings(ctx context.Context, in *UpdateSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Creates a view.
	CreateView(ctx context.Context, in *CreateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Gets a view.
	GetView(ctx context.Context, in *GetViewRequest, opts ...grpc.CallOption) (*View, error)
	// Lists views.
	ListViews(ctx context.Context, in *ListViewsRequest, opts ...grpc.CallOption) (*ListViewsResponse, error)
	// Updates a view.
	UpdateView(ctx context.Context, in *UpdateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Deletes a view.
	DeleteView(ctx context.Context, in *DeleteViewRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
}

ContactCenterInsightsClient is the client API for ContactCenterInsights service.

For semantics around ctx use and closing/ending streaming RPCs, please refer to https://godoc.org/google.golang.org/grpc#ClientConn.NewStream.

func NewContactCenterInsightsClient 

func NewContactCenterInsightsClient(cc grpc.ClientConnInterface) ContactCenterInsightsClient

type ContactCenterInsightsServer 

type ContactCenterInsightsServer interface {
	// Creates a conversation.
	CreateConversation(context.Context, *CreateConversationRequest) (*Conversation, error)
	// Create a longrunning conversation upload operation. This method differs
	// from CreateConversation by allowing audio transcription and optional DLP
	// redaction.
	UploadConversation(context.Context, *UploadConversationRequest) (*longrunningpb.Operation, error)
	// Updates a conversation.
	UpdateConversation(context.Context, *UpdateConversationRequest) (*Conversation, error)
	// Gets a conversation.
	GetConversation(context.Context, *GetConversationRequest) (*Conversation, error)
	// Lists conversations.
	ListConversations(context.Context, *ListConversationsRequest) (*ListConversationsResponse, error)
	// Deletes a conversation.
	DeleteConversation(context.Context, *DeleteConversationRequest) (*emptypb.Empty, error)
	// Creates an analysis. The long running operation is done when the analysis
	// has completed.
	CreateAnalysis(context.Context, *CreateAnalysisRequest) (*longrunningpb.Operation, error)
	// Gets an analysis.
	GetAnalysis(context.Context, *GetAnalysisRequest) (*Analysis, error)
	// Lists analyses.
	ListAnalyses(context.Context, *ListAnalysesRequest) (*ListAnalysesResponse, error)
	// Deletes an analysis.
	DeleteAnalysis(context.Context, *DeleteAnalysisRequest) (*emptypb.Empty, error)
	// Analyzes multiple conversations in a single request.
	BulkAnalyzeConversations(context.Context, *BulkAnalyzeConversationsRequest) (*longrunningpb.Operation, error)
	// Imports conversations and processes them according to the user's
	// configuration.
	IngestConversations(context.Context, *IngestConversationsRequest) (*longrunningpb.Operation, error)
	// Export insights data to a destination defined in the request body.
	ExportInsightsData(context.Context, *ExportInsightsDataRequest) (*longrunningpb.Operation, error)
	// Creates an issue model.
	CreateIssueModel(context.Context, *CreateIssueModelRequest) (*longrunningpb.Operation, error)
	// Updates an issue model.
	UpdateIssueModel(context.Context, *UpdateIssueModelRequest) (*IssueModel, error)
	// Gets an issue model.
	GetIssueModel(context.Context, *GetIssueModelRequest) (*IssueModel, error)
	// Lists issue models.
	ListIssueModels(context.Context, *ListIssueModelsRequest) (*ListIssueModelsResponse, error)
	// Deletes an issue model.
	DeleteIssueModel(context.Context, *DeleteIssueModelRequest) (*longrunningpb.Operation, error)
	// Deploys an issue model. Returns an error if a model is already deployed.
	// An issue model can only be used in analysis after it has been deployed.
	DeployIssueModel(context.Context, *DeployIssueModelRequest) (*longrunningpb.Operation, error)
	// Undeploys an issue model.
	// An issue model can not be used in analysis after it has been undeployed.
	UndeployIssueModel(context.Context, *UndeployIssueModelRequest) (*longrunningpb.Operation, error)
	// Gets an issue.
	GetIssue(context.Context, *GetIssueRequest) (*Issue, error)
	// Lists issues.
	ListIssues(context.Context, *ListIssuesRequest) (*ListIssuesResponse, error)
	// Updates an issue.
	UpdateIssue(context.Context, *UpdateIssueRequest) (*Issue, error)
	// Deletes an issue.
	DeleteIssue(context.Context, *DeleteIssueRequest) (*emptypb.Empty, error)
	// Gets an issue model's statistics.
	CalculateIssueModelStats(context.Context, *CalculateIssueModelStatsRequest) (*CalculateIssueModelStatsResponse, error)
	// Creates a phrase matcher.
	CreatePhraseMatcher(context.Context, *CreatePhraseMatcherRequest) (*PhraseMatcher, error)
	// Gets a phrase matcher.
	GetPhraseMatcher(context.Context, *GetPhraseMatcherRequest) (*PhraseMatcher, error)
	// Lists phrase matchers.
	ListPhraseMatchers(context.Context, *ListPhraseMatchersRequest) (*ListPhraseMatchersResponse, error)
	// Deletes a phrase matcher.
	DeletePhraseMatcher(context.Context, *DeletePhraseMatcherRequest) (*emptypb.Empty, error)
	// Updates a phrase matcher.
	UpdatePhraseMatcher(context.Context, *UpdatePhraseMatcherRequest) (*PhraseMatcher, error)
	// Gets conversation statistics.
	CalculateStats(context.Context, *CalculateStatsRequest) (*CalculateStatsResponse, error)
	// Gets project-level settings.
	GetSettings(context.Context, *GetSettingsRequest) (*Settings, error)
	// Updates project-level settings.
	UpdateSettings(context.Context, *UpdateSettingsRequest) (*Settings, error)
	// Creates a view.
	CreateView(context.Context, *CreateViewRequest) (*View, error)
	// Gets a view.
	GetView(context.Context, *GetViewRequest) (*View, error)
	// Lists views.
	ListViews(context.Context, *ListViewsRequest) (*ListViewsResponse, error)
	// Updates a view.
	UpdateView(context.Context, *UpdateViewRequest) (*View, error)
	// Deletes a view.
	DeleteView(context.Context, *DeleteViewRequest) (*emptypb.Empty, error)
}

ContactCenterInsightsServer is the server API for ContactCenterInsights service.

type Conversation 

type Conversation struct {

	// Metadata that applies to the conversation.
	//
	// Types that are assignable to Metadata:
	//	*Conversation_CallMetadata_
	Metadata isConversation_Metadata `protobuf_oneof:"metadata"`
	// A time to live expiration setting, can be either a specified timestamp or a
	// duration from the time that the conversation creation request was received.
	// Conversations with an expiration set will be removed up to 24 hours after
	// the specified time.
	//
	// Types that are assignable to Expiration:
	//	*Conversation_ExpireTime
	//	*Conversation_Ttl
	Expiration isConversation_Expiration `protobuf_oneof:"expiration"`
	// Immutable. The resource name of the conversation.
	// Format:
	// projects/{project}/locations/{location}/conversations/{conversation}
	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
	// The source of the audio and transcription for the conversation.
	DataSource *ConversationDataSource `protobuf:"bytes,2,opt,name=data_source,json=dataSource,proto3" json:"data_source,omitempty"`
	// Output only. The time at which the conversation was created.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// Output only. The most recent time at which the conversation was updated.
	UpdateTime *timestamppb.Timestamp `protobuf:"bytes,4,opt,name=update_time,json=updateTime,proto3" json:"update_time,omitempty"`
	// The time at which the conversation started.
	StartTime *timestamppb.Timestamp `protobuf:"bytes,17,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// A user-specified language code for the conversation.
	LanguageCode string `protobuf:"bytes,14,opt,name=language_code,json=languageCode,proto3" json:"language_code,omitempty"`
	// An opaque, user-specified string representing the human agent who handled
	// the conversation.
	AgentId string `protobuf:"bytes,5,opt,name=agent_id,json=agentId,proto3" json:"agent_id,omitempty"`
	// A map for the user to specify any custom fields. A maximum of 20 labels per
	// conversation is allowed, with a maximum of 256 characters per entry.
	Labels map[string]string `` /* 153-byte string literal not displayed */
	// Output only. The conversation transcript.
	Transcript *Conversation_Transcript `protobuf:"bytes,8,opt,name=transcript,proto3" json:"transcript,omitempty"`
	// Immutable. The conversation medium, if unspecified will default to
	// PHONE_CALL.
	Medium Conversation_Medium `` /* 129-byte string literal not displayed */
	// Output only. The duration of the conversation.
	Duration *durationpb.Duration `protobuf:"bytes,10,opt,name=duration,proto3" json:"duration,omitempty"`
	// Output only. The number of turns in the conversation.
	TurnCount int32 `protobuf:"varint,11,opt,name=turn_count,json=turnCount,proto3" json:"turn_count,omitempty"`
	// Output only. The conversation's latest analysis, if one exists.
	LatestAnalysis *Analysis `protobuf:"bytes,12,opt,name=latest_analysis,json=latestAnalysis,proto3" json:"latest_analysis,omitempty"`
	// Output only. Latest summary of the conversation.
	LatestSummary *ConversationSummarizationSuggestionData `protobuf:"bytes,20,opt,name=latest_summary,json=latestSummary,proto3" json:"latest_summary,omitempty"`
	// Output only. The annotations that were generated during the customer and
	// agent interaction.
	RuntimeAnnotations []*RuntimeAnnotation `protobuf:"bytes,13,rep,name=runtime_annotations,json=runtimeAnnotations,proto3" json:"runtime_annotations,omitempty"`
	// Output only. All the matched Dialogflow intents in the call. The key
	// corresponds to a Dialogflow intent, format:
	// projects/{project}/agent/{agent}/intents/{intent}
	DialogflowIntents map[string]*DialogflowIntent `` /* 201-byte string literal not displayed */
	// Obfuscated user ID which the customer sent to us.
	ObfuscatedUserId string `protobuf:"bytes,21,opt,name=obfuscated_user_id,json=obfuscatedUserId,proto3" json:"obfuscated_user_id,omitempty"`
	// contains filtered or unexported fields
}

The conversation resource.

func (*Conversation) Descriptor deprecated 

func (*Conversation) Descriptor() ([]byte, []int)

Deprecated: Use Conversation.ProtoReflect.Descriptor instead.

func (*Conversation) GetAgentId 

func (x *Conversation) GetAgentId() string

func (*Conversation) GetCallMetadata 

func (x *Conversation) GetCallMetadata() *Conversation_CallMetadata

func (*Conversation) GetCreateTime 

func (x *Conversation) GetCreateTime() *timestamppb.Timestamp

func (*Conversation) GetDataSource 

func (x *Conversation) GetDataSource() *ConversationDataSource

func (*Conversation) GetDialogflowIntents 

func (x *Conversation) GetDialogflowIntents() map[string]*DialogflowIntent

func (*Conversation) GetDuration 

func (x *Conversation) GetDuration() *durationpb.Duration

func (*Conversation) GetExpiration 

func (m *Conversation) GetExpiration() isConversation_Expiration

func (*Conversation) GetExpireTime 

func (x *Conversation) GetExpireTime() *timestamppb.Timestamp

func (*Conversation) GetLabels 

func (x *Conversation) GetLabels() map[string]string

func (*Conversation) GetLanguageCode 

func (x *Conversation) GetLanguageCode() string

func (*Conversation) GetLatestAnalysis 

func (x *Conversation) GetLatestAnalysis() *Analysis

func (*Conversation) GetLatestSummary added in v1.7.1 

func (x *Conversation) GetLatestSummary() *ConversationSummarizationSuggestionData

func (*Conversation) GetMedium 

func (x *Conversation) GetMedium() Conversation_Medium

func (*Conversation) GetMetadata 

func (m *Conversation) GetMetadata() isConversation_Metadata

func (*Conversation) GetName 

func (x *Conversation) GetName() string

func (*Conversation) GetObfuscatedUserId 

func (x *Conversation) GetObfuscatedUserId() string

func (*Conversation) GetRuntimeAnnotations 

func (x *Conversation) GetRuntimeAnnotations() []*RuntimeAnnotation

func (*Conversation) GetStartTime 

func (x *Conversation) GetStartTime() *timestamppb.Timestamp

func (*Conversation) GetTranscript 

func (x *Conversation) GetTranscript() *Conversation_Transcript

func (*Conversation) GetTtl 

func (x *Conversation) GetTtl() *durationpb.Duration

func (*Conversation) GetTurnCount 

func (x *Conversation) GetTurnCount() int32

func (*Conversation) GetUpdateTime 

func (x *Conversation) GetUpdateTime() *timestamppb.Timestamp

func (*Conversation) ProtoMessage 

func (*Conversation) ProtoMessage()

func (*Conversation) ProtoReflect 

func (x *Conversation) ProtoReflect() protoreflect.Message

func (*Conversation) Reset 

func (x *Conversation) Reset()

func (*Conversation) String 

func (x *Conversation) String() string

type ConversationDataSource 

type ConversationDataSource struct {

	// The source of the conversation.
	//
	// Types that are assignable to Source:
	//	*ConversationDataSource_GcsSource
	//	*ConversationDataSource_DialogflowSource
	Source isConversationDataSource_Source `protobuf_oneof:"source"`
	// contains filtered or unexported fields
}

The conversation source, which is a combination of transcript and audio.

func (*ConversationDataSource) Descriptor deprecated 

func (*ConversationDataSource) Descriptor() ([]byte, []int)

Deprecated: Use ConversationDataSource.ProtoReflect.Descriptor instead.

func (*ConversationDataSource) GetDialogflowSource 

func (x *ConversationDataSource) GetDialogflowSource() *DialogflowSource

func (*ConversationDataSource) GetGcsSource 

func (x *ConversationDataSource) GetGcsSource() *GcsSource

func (*ConversationDataSource) GetSource 

func (m *ConversationDataSource) GetSource() isConversationDataSource_Source

func (*ConversationDataSource) ProtoMessage 

func (*ConversationDataSource) ProtoMessage()

func (*ConversationDataSource) ProtoReflect 

func (x *ConversationDataSource) ProtoReflect() protoreflect.Message

func (*ConversationDataSource) Reset 

func (x *ConversationDataSource) Reset()

func (*ConversationDataSource) String 

func (x *ConversationDataSource) String() string

type ConversationDataSource_DialogflowSource 

type ConversationDataSource_DialogflowSource struct {
	// The source when the conversation comes from Dialogflow.
	DialogflowSource *DialogflowSource `protobuf:"bytes,3,opt,name=dialogflow_source,json=dialogflowSource,proto3,oneof"`
}

type ConversationDataSource_GcsSource 

type ConversationDataSource_GcsSource struct {
	// A Cloud Storage location specification for the audio and transcript.
	GcsSource *GcsSource `protobuf:"bytes,1,opt,name=gcs_source,json=gcsSource,proto3,oneof"`
}

type ConversationLevelSentiment 

type ConversationLevelSentiment struct {

	// The channel of the audio that the data applies to.
	ChannelTag int32 `protobuf:"varint,1,opt,name=channel_tag,json=channelTag,proto3" json:"channel_tag,omitempty"`
	// Data specifying sentiment.
	SentimentData *SentimentData `protobuf:"bytes,2,opt,name=sentiment_data,json=sentimentData,proto3" json:"sentiment_data,omitempty"`
	// contains filtered or unexported fields
}

One channel of conversation-level sentiment data.

func (*ConversationLevelSentiment) Descriptor deprecated 

func (*ConversationLevelSentiment) Descriptor() ([]byte, []int)

Deprecated: Use ConversationLevelSentiment.ProtoReflect.Descriptor instead.

func (*ConversationLevelSentiment) GetChannelTag 

func (x *ConversationLevelSentiment) GetChannelTag() int32

func (*ConversationLevelSentiment) GetSentimentData 

func (x *ConversationLevelSentiment) GetSentimentData() *SentimentData

func (*ConversationLevelSentiment) ProtoMessage 

func (*ConversationLevelSentiment) ProtoMessage()

func (*ConversationLevelSentiment) ProtoReflect 

func (x *ConversationLevelSentiment) ProtoReflect() protoreflect.Message

func (*ConversationLevelSentiment) Reset 

func (x *ConversationLevelSentiment) Reset()

func (*ConversationLevelSentiment) String 

func (x *ConversationLevelSentiment) String() string

type ConversationParticipant 

type ConversationParticipant struct {

	// Types that are assignable to Participant:
	//	*ConversationParticipant_DialogflowParticipantName
	//	*ConversationParticipant_UserId
	Participant isConversationParticipant_Participant `protobuf_oneof:"participant"`
	// Deprecated. Use `dialogflow_participant_name` instead.
	// The name of the Dialogflow participant. Format:
	// projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
	//
	// Deprecated: Marked as deprecated in google/cloud/contactcenterinsights/v1/resources.proto.
	DialogflowParticipant string `protobuf:"bytes,1,opt,name=dialogflow_participant,json=dialogflowParticipant,proto3" json:"dialogflow_participant,omitempty"`
	// Obfuscated user ID from Dialogflow.
	ObfuscatedExternalUserId string `` /* 137-byte string literal not displayed */
	// The role of the participant.
	Role ConversationParticipant_Role `` /* 134-byte string literal not displayed */
	// contains filtered or unexported fields
}

The call participant speaking for a given utterance.

func (*ConversationParticipant) Descriptor deprecated 

func (*ConversationParticipant) Descriptor() ([]byte, []int)

Deprecated: Use ConversationParticipant.ProtoReflect.Descriptor instead.

func (*ConversationParticipant) GetDialogflowParticipant deprecated 

func (x *ConversationParticipant) GetDialogflowParticipant() string

Deprecated: Marked as deprecated in google/cloud/contactcenterinsights/v1/resources.proto.

func (*ConversationParticipant) GetDialogflowParticipantName 

func (x *ConversationParticipant) GetDialogflowParticipantName() string

func (*ConversationParticipant) GetObfuscatedExternalUserId 

func (x *ConversationParticipant) GetObfuscatedExternalUserId() string

func (*ConversationParticipant) GetParticipant 

func (m *ConversationParticipant) GetParticipant() isConversationParticipant_Participant

func (*ConversationParticipant) GetRole 

func (x *ConversationParticipant) GetRole() ConversationParticipant_Role

func (*ConversationParticipant) GetUserId 

func (x *ConversationParticipant) GetUserId() string

func (*ConversationParticipant) ProtoMessage 

func (*ConversationParticipant) ProtoMessage()

func (*ConversationParticipant) ProtoReflect 

func (x *ConversationParticipant) ProtoReflect() protoreflect.Message

func (*ConversationParticipant) Reset 

func (x *ConversationParticipant) Reset()

func (*ConversationParticipant) String 

func (x *ConversationParticipant) String() string

type ConversationParticipant_DialogflowParticipantName 

type ConversationParticipant_DialogflowParticipantName struct {
	// The name of the participant provided by Dialogflow. Format:
	// projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
	DialogflowParticipantName string `protobuf:"bytes,5,opt,name=dialogflow_participant_name,json=dialogflowParticipantName,proto3,oneof"`
}

type ConversationParticipant_Role 

type ConversationParticipant_Role int32

The role of the participant. 

const (
	// Participant's role is not set.
	ConversationParticipant_ROLE_UNSPECIFIED ConversationParticipant_Role = 0
	// Participant is a human agent.
	ConversationParticipant_HUMAN_AGENT ConversationParticipant_Role = 1
	// Participant is an automated agent.
	ConversationParticipant_AUTOMATED_AGENT ConversationParticipant_Role = 2
	// Participant is an end user who conversed with the contact center.
	ConversationParticipant_END_USER ConversationParticipant_Role = 3
	// Participant is either a human or automated agent.
	ConversationParticipant_ANY_AGENT ConversationParticipant_Role = 4
)

func (ConversationParticipant_Role) Descriptor 

func (ConversationParticipant_Role) Descriptor() protoreflect.EnumDescriptor

func (ConversationParticipant_Role) Enum 

func (x ConversationParticipant_Role) Enum() *ConversationParticipant_Role

func (ConversationParticipant_Role) EnumDescriptor deprecated 

func (ConversationParticipant_Role) EnumDescriptor() ([]byte, []int)

Deprecated: Use ConversationParticipant_Role.Descriptor instead.

func (ConversationParticipant_Role) Number 

func (x ConversationParticipant_Role) Number() protoreflect.EnumNumber

func (ConversationParticipant_Role) String 

func (x ConversationParticipant_Role) String() string

func (ConversationParticipant_Role) Type 

func (ConversationParticipant_Role) Type() protoreflect.EnumType

type ConversationParticipant_UserId 

type ConversationParticipant_UserId struct {
	// A user-specified ID representing the participant.
	UserId string `protobuf:"bytes,6,opt,name=user_id,json=userId,proto3,oneof"`
}

type ConversationSummarizationSuggestionData added in v1.7.1 

type ConversationSummarizationSuggestionData struct {

	// The summarization content that is concatenated into one string.
	Text string `protobuf:"bytes,1,opt,name=text,proto3" json:"text,omitempty"`
	// The summarization content that is divided into sections. The key is the
	// section's name and the value is the section's content. There is no
	// specific format for the key or value.
	TextSections map[string]string `` /* 185-byte string literal not displayed */
	// The confidence score of the summarization.
	Confidence float32 `protobuf:"fixed32,2,opt,name=confidence,proto3" json:"confidence,omitempty"`
	// A map that contains metadata about the summarization and the document
	// from which it originates.
	Metadata map[string]string `` /* 157-byte string literal not displayed */
	// The name of the answer record.
	// Format:
	// projects/{project}/locations/{location}/answerRecords/{answer_record}
	AnswerRecord string `protobuf:"bytes,4,opt,name=answer_record,json=answerRecord,proto3" json:"answer_record,omitempty"`
	// The name of the model that generates this summary.
	// Format:
	// projects/{project}/locations/{location}/conversationModels/{conversation_model}
	ConversationModel string `protobuf:"bytes,6,opt,name=conversation_model,json=conversationModel,proto3" json:"conversation_model,omitempty"`
	// contains filtered or unexported fields
}

Conversation summarization suggestion data.

func (*ConversationSummarizationSuggestionData) Descriptor deprecated added in v1.7.1 

func (*ConversationSummarizationSuggestionData) Descriptor() ([]byte, []int)

Deprecated: Use ConversationSummarizationSuggestionData.ProtoReflect.Descriptor instead.

func (*ConversationSummarizationSuggestionData) GetAnswerRecord added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetAnswerRecord() string

func (*ConversationSummarizationSuggestionData) GetConfidence added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetConfidence() float32

func (*ConversationSummarizationSuggestionData) GetConversationModel added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetConversationModel() string

func (*ConversationSummarizationSuggestionData) GetMetadata added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetMetadata() map[string]string

func (*ConversationSummarizationSuggestionData) GetText added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetText() string

func (*ConversationSummarizationSuggestionData) GetTextSections added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) GetTextSections() map[string]string

func (*ConversationSummarizationSuggestionData) ProtoMessage added in v1.7.1 

func (*ConversationSummarizationSuggestionData) ProtoMessage()

func (*ConversationSummarizationSuggestionData) ProtoReflect added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) ProtoReflect() protoreflect.Message

func (*ConversationSummarizationSuggestionData) Reset added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) Reset()

func (*ConversationSummarizationSuggestionData) String added in v1.7.1 

func (x *ConversationSummarizationSuggestionData) String() string

type ConversationView 

type ConversationView int32

Represents the options for viewing a conversation. 

const (
	// The conversation view is not specified.
	//
	// * Defaults to `FULL` in `GetConversationRequest`.
	// * Defaults to `BASIC` in `ListConversationsRequest`.
	ConversationView_CONVERSATION_VIEW_UNSPECIFIED ConversationView = 0
	// Populates all fields in the conversation.
	ConversationView_FULL ConversationView = 2
	// Populates all fields in the conversation except the transcript.
	ConversationView_BASIC ConversationView = 1
)

func (ConversationView) Descriptor 

func (ConversationView) Descriptor() protoreflect.EnumDescriptor

func (ConversationView) Enum 

func (x ConversationView) Enum() *ConversationView

func (ConversationView) EnumDescriptor deprecated 

func (ConversationView) EnumDescriptor() ([]byte, []int)

Deprecated: Use ConversationView.Descriptor instead.

func (ConversationView) Number 

func (x ConversationView) Number() protoreflect.EnumNumber

func (ConversationView) String 

func (x ConversationView) String() string

func (ConversationView) Type 

func (ConversationView) Type() protoreflect.EnumType

type Conversation_CallMetadata 

type Conversation_CallMetadata struct {

	// The audio channel that contains the customer.
	CustomerChannel int32 `protobuf:"varint,1,opt,name=customer_channel,json=customerChannel,proto3" json:"customer_channel,omitempty"`
	// The audio channel that contains the agent.
	AgentChannel int32 `protobuf:"varint,2,opt,name=agent_channel,json=agentChannel,proto3" json:"agent_channel,omitempty"`
	// contains filtered or unexported fields
}

Call-specific metadata.

func (*Conversation_CallMetadata) Descriptor deprecated 

func (*Conversation_CallMetadata) Descriptor() ([]byte, []int)

Deprecated: Use Conversation_CallMetadata.ProtoReflect.Descriptor instead.

func (*Conversation_CallMetadata) GetAgentChannel 

func (x *Conversation_CallMetadata) GetAgentChannel() int32

func (*Conversation_CallMetadata) GetCustomerChannel 

func (x *Conversation_CallMetadata) GetCustomerChannel() int32

func (*Conversation_CallMetadata) ProtoMessage 

func (*Conversation_CallMetadata) ProtoMessage()

func (*Conversation_CallMetadata) ProtoReflect 

func (x *Conversation_CallMetadata) ProtoReflect() protoreflect.Message

func (*Conversation_CallMetadata) Reset 

func (x *Conversation_CallMetadata) Reset()

func (*Conversation_CallMetadata) String 

func (x *Conversation_CallMetadata) String() string

type Conversation_CallMetadata_ 

type Conversation_CallMetadata_ struct {
	// Call-specific metadata.
	CallMetadata *Conversation_CallMetadata `protobuf:"bytes,7,opt,name=call_metadata,json=callMetadata,proto3,oneof"`
}

type Conversation_ExpireTime 

type Conversation_ExpireTime struct {
	// The time at which this conversation should expire. After this time, the
	// conversation data and any associated analyses will be deleted.
	ExpireTime *timestamppb.Timestamp `protobuf:"bytes,15,opt,name=expire_time,json=expireTime,proto3,oneof"`
}

type Conversation_Medium 

type Conversation_Medium int32

Possible media for the conversation. 

const (
	// Default value, if unspecified will default to PHONE_CALL.
	Conversation_MEDIUM_UNSPECIFIED Conversation_Medium = 0
	// The format for conversations that took place over the phone.
	Conversation_PHONE_CALL Conversation_Medium = 1
	// The format for conversations that took place over chat.
	Conversation_CHAT Conversation_Medium = 2
)

func (Conversation_Medium) Descriptor 

func (Conversation_Medium) Descriptor() protoreflect.EnumDescriptor

func (Conversation_Medium) Enum 

func (x Conversation_Medium) Enum() *Conversation_Medium

func (Conversation_Medium) EnumDescriptor deprecated 

func (Conversation_Medium) EnumDescriptor() ([]byte, []int)

Deprecated: Use Conversation_Medium.Descriptor instead.

func (Conversation_Medium) Number 

func (x Conversation_Medium) Number() protoreflect.EnumNumber

func (Conversation_Medium) String 

func (x Conversation_Medium) String() string

func (Conversation_Medium) Type 

func (Conversation_Medium) Type() protoreflect.EnumType

type Conversation_Transcript 

type Conversation_Transcript struct {

	// A list of sequential transcript segments that comprise the conversation.
	TranscriptSegments []*Conversation_Transcript_TranscriptSegment `protobuf:"bytes,1,rep,name=transcript_segments,json=transcriptSegments,proto3" json:"transcript_segments,omitempty"`
	// contains filtered or unexported fields
}

A message representing the transcript of a conversation.

func (*Conversation_Transcript) Descriptor deprecated 

func (*Conversation_Transcript) Descriptor() ([]byte, []int)

Deprecated: Use Conversation_Transcript.ProtoReflect.Descriptor instead.

func (*Conversation_Transcript) GetTranscriptSegments 

func (x *Conversation_Transcript) GetTranscriptSegments() []*Conversation_Transcript_TranscriptSegment

func (*Conversation_Transcript) ProtoMessage 

func (*Conversation_Transcript) ProtoMessage()

func (*Conversation_Transcript) ProtoReflect 

func (x *Conversation_Transcript) ProtoReflect() protoreflect.Message

func (*Conversation_Transcript) Reset 

func (x *Conversation_Transcript) Reset()

func (*Conversation_Transcript) String 

func (x *Conversation_Transcript) String() string

type Conversation_Transcript_TranscriptSegment 

type Conversation_Transcript_TranscriptSegment struct {

	// The time that the message occurred, if provided.
	MessageTime *timestamppb.Timestamp `protobuf:"bytes,6,opt,name=message_time,json=messageTime,proto3" json:"message_time,omitempty"`
	// The text of this segment.
	Text string `protobuf:"bytes,1,opt,name=text,proto3" json:"text,omitempty"`
	// A confidence estimate between 0.0 and 1.0 of the fidelity of this
	// segment. A default value of 0.0 indicates that the value is unset.
	Confidence float32 `protobuf:"fixed32,2,opt,name=confidence,proto3" json:"confidence,omitempty"`
	// A list of the word-specific information for each word in the segment.
	Words []*Conversation_Transcript_TranscriptSegment_WordInfo `protobuf:"bytes,3,rep,name=words,proto3" json:"words,omitempty"`
	// The language code of this segment as a
	// [BCP-47](https://www.rfc-editor.org/rfc/bcp/bcp47.txt) language tag.
	// Example: "en-US".
	LanguageCode string `protobuf:"bytes,4,opt,name=language_code,json=languageCode,proto3" json:"language_code,omitempty"`
	// For conversations derived from multi-channel audio, this is the channel
	// number corresponding to the audio from that channel. For
	// audioChannelCount = N, its output values can range from '1' to 'N'. A
	// channel tag of 0 indicates that the audio is mono.
	ChannelTag int32 `protobuf:"varint,5,opt,name=channel_tag,json=channelTag,proto3" json:"channel_tag,omitempty"`
	// The participant of this segment.
	SegmentParticipant *ConversationParticipant `protobuf:"bytes,9,opt,name=segment_participant,json=segmentParticipant,proto3" json:"segment_participant,omitempty"`
	// CCAI metadata relating to the current transcript segment.
	DialogflowSegmentMetadata *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata `` /* 139-byte string literal not displayed */
	// The sentiment for this transcript segment.
	Sentiment *SentimentData `protobuf:"bytes,11,opt,name=sentiment,proto3" json:"sentiment,omitempty"`
	// contains filtered or unexported fields
}

A segment of a full transcript.

func (*Conversation_Transcript_TranscriptSegment) Descriptor deprecated 

func (*Conversation_Transcript_TranscriptSegment) Descriptor() ([]byte, []int)

Deprecated: Use Conversation_Transcript_TranscriptSegment.ProtoReflect.Descriptor instead.

func (*Conversation_Transcript_TranscriptSegment) GetChannelTag 

func (x *Conversation_Transcript_TranscriptSegment) GetChannelTag() int32

func (*Conversation_Transcript_TranscriptSegment) GetConfidence 

func (x *Conversation_Transcript_TranscriptSegment) GetConfidence() float32

func (*Conversation_Transcript_TranscriptSegment) GetDialogflowSegmentMetadata 

func (x *Conversation_Transcript_TranscriptSegment) GetDialogflowSegmentMetadata() *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata

func (*Conversation_Transcript_TranscriptSegment) GetLanguageCode 

func (x *Conversation_Transcript_TranscriptSegment) GetLanguageCode() string

func (*Conversation_Transcript_TranscriptSegment) GetMessageTime 

func (x *Conversation_Transcript_TranscriptSegment) GetMessageTime() *timestamppb.Timestamp

func (*Conversation_Transcript_TranscriptSegment) GetSegmentParticipant 

func (x *Conversation_Transcript_TranscriptSegment) GetSegmentParticipant() *ConversationParticipant

func (*Conversation_Transcript_TranscriptSegment) GetSentiment 

func (x *Conversation_Transcript_TranscriptSegment) GetSentiment() *SentimentData

func (*Conversation_Transcript_TranscriptSegment) GetText 

func (x *Conversation_Transcript_TranscriptSegment) GetText() string

func (*Conversation_Transcript_TranscriptSegment) GetWords 

func (x *Conversation_Transcript_TranscriptSegment) GetWords() []*Conversation_Transcript_TranscriptSegment_WordInfo

func (*Conversation_Transcript_TranscriptSegment) ProtoMessage 

func (*Conversation_Transcript_TranscriptSegment) ProtoMessage()

func (*Conversation_Transcript_TranscriptSegment) ProtoReflect 

func (x *Conversation_Transcript_TranscriptSegment) ProtoReflect() protoreflect.Message

func (*Conversation_Transcript_TranscriptSegment) Reset 

func (x *Conversation_Transcript_TranscriptSegment) Reset()

func (*Conversation_Transcript_TranscriptSegment) String 

func (x *Conversation_Transcript_TranscriptSegment) String() string

type Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata 

type Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata struct {

	// Whether the transcript segment was covered under the configured smart
	// reply allowlist in Agent Assist.
	SmartReplyAllowlistCovered bool `` /* 144-byte string literal not displayed */
	// contains filtered or unexported fields
}

Metadata from Dialogflow relating to the current transcript segment.

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) Descriptor deprecated 

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) Descriptor() ([]byte, []int)

Deprecated: Use Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata.ProtoReflect.Descriptor instead.

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) GetSmartReplyAllowlistCovered 

func (x *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) GetSmartReplyAllowlistCovered() bool

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) ProtoMessage 

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) ProtoMessage()

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) ProtoReflect 

func (x *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) ProtoReflect() protoreflect.Message

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) Reset 

func (x *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) Reset()

func (*Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) String 

func (x *Conversation_Transcript_TranscriptSegment_DialogflowSegmentMetadata) String() string

type Conversation_Transcript_TranscriptSegment_WordInfo 

type Conversation_Transcript_TranscriptSegment_WordInfo struct {

	// Time offset of the start of this word relative to the beginning of
	// the total conversation.
	StartOffset *durationpb.Duration `protobuf:"bytes,1,opt,name=start_offset,json=startOffset,proto3" json:"start_offset,omitempty"`
	// Time offset of the end of this word relative to the beginning of the
	// total conversation.
	EndOffset *durationpb.Duration `protobuf:"bytes,2,opt,name=end_offset,json=endOffset,proto3" json:"end_offset,omitempty"`
	// The word itself. Includes punctuation marks that surround the word.
	Word string `protobuf:"bytes,3,opt,name=word,proto3" json:"word,omitempty"`
	// A confidence estimate between 0.0 and 1.0 of the fidelity of this
	// word. A default value of 0.0 indicates that the value is unset.
	Confidence float32 `protobuf:"fixed32,4,opt,name=confidence,proto3" json:"confidence,omitempty"`
	// contains filtered or unexported fields
}

Word-level info for words in a transcript.

func (*Conversation_Transcript_TranscriptSegment_WordInfo) Descriptor deprecated 

func (*Conversation_Transcript_TranscriptSegment_WordInfo) Descriptor() ([]byte, []int)

Deprecated: Use Conversation_Transcript_TranscriptSegment_WordInfo.ProtoReflect.Descriptor instead.

func (*Conversation_Transcript_TranscriptSegment_WordInfo) GetConfidence 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) GetConfidence() float32

func (*Conversation_Transcript_TranscriptSegment_WordInfo) GetEndOffset 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) GetEndOffset() *durationpb.Duration

func (*Conversation_Transcript_TranscriptSegment_WordInfo) GetStartOffset 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) GetStartOffset() *durationpb.Duration

func (*Conversation_Transcript_TranscriptSegment_WordInfo) GetWord 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) GetWord() string

func (*Conversation_Transcript_TranscriptSegment_WordInfo) ProtoMessage 

func (*Conversation_Transcript_TranscriptSegment_WordInfo) ProtoMessage()

func (*Conversation_Transcript_TranscriptSegment_WordInfo) ProtoReflect 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) ProtoReflect() protoreflect.Message

func (*Conversation_Transcript_TranscriptSegment_WordInfo) Reset 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) Reset()

func (*Conversation_Transcript_TranscriptSegment_WordInfo) String 

func (x *Conversation_Transcript_TranscriptSegment_WordInfo) String() string

type Conversation_Ttl 

type Conversation_Ttl struct {
	// Input only. The TTL for this resource. If specified, then this TTL will
	// be used to calculate the expire time.
	Ttl *durationpb.Duration `protobuf:"bytes,16,opt,name=ttl,proto3,oneof"`
}

type CreateAnalysisOperationMetadata 

type CreateAnalysisOperationMetadata struct {

	// Output only. The time the operation was created.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// Output only. The time the operation finished running.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// Output only. The Conversation that this Analysis Operation belongs to.
	Conversation string `protobuf:"bytes,3,opt,name=conversation,proto3" json:"conversation,omitempty"`
	// Output only. The annotator selector used for the analysis (if any).
	AnnotatorSelector *AnnotatorSelector `protobuf:"bytes,4,opt,name=annotator_selector,json=annotatorSelector,proto3" json:"annotator_selector,omitempty"`
	// contains filtered or unexported fields
}

Metadata for a create analysis operation.

func (*CreateAnalysisOperationMetadata) Descriptor deprecated 

func (*CreateAnalysisOperationMetadata) Descriptor() ([]byte, []int)

Deprecated: Use CreateAnalysisOperationMetadata.ProtoReflect.Descriptor instead.

func (*CreateAnalysisOperationMetadata) GetAnnotatorSelector added in v1.5.0 

func (x *CreateAnalysisOperationMetadata) GetAnnotatorSelector() *AnnotatorSelector

func (*CreateAnalysisOperationMetadata) GetConversation 

func (x *CreateAnalysisOperationMetadata) GetConversation() string

func (*CreateAnalysisOperationMetadata) GetCreateTime 

func (x *CreateAnalysisOperationMetadata) GetCreateTime() *timestamppb.Timestamp

func (*CreateAnalysisOperationMetadata) GetEndTime 

func (x *CreateAnalysisOperationMetadata) GetEndTime() *timestamppb.Timestamp

func (*CreateAnalysisOperationMetadata) ProtoMessage 

func (*CreateAnalysisOperationMetadata) ProtoMessage()

func (*CreateAnalysisOperationMetadata) ProtoReflect 

func (x *CreateAnalysisOperationMetadata) ProtoReflect() protoreflect.Message

func (*CreateAnalysisOperationMetadata) Reset 

func (x *CreateAnalysisOperationMetadata) Reset()

func (*CreateAnalysisOperationMetadata) String 

func (x *CreateAnalysisOperationMetadata) String() string

type CreateAnalysisRequest 

type CreateAnalysisRequest struct {

	// Required. The parent resource of the analysis.
	Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
	// Required. The analysis to create.
	Analysis *Analysis `protobuf:"bytes,2,opt,name=analysis,proto3" json:"analysis,omitempty"`
	// contains filtered or unexported fields
}

The request to create an analysis.

func (*CreateAnalysisRequest) Descriptor deprecated 

func (*