pss

Jun 17, 2021

Changes in this version

+ type CreateFeedbackRequest struct

+ Comment string

+ ContactID int

+ NPSScore int

+ Quality int

+ Score int

+ SpeedResolved int

+ ThirdPartyConsent bool

+ type Feedback struct

+ Comment string

+ ContactID int

+ CreatedAt connection.DateTime

+ ID int

+ NPSScore int

+ Quality int

+ Score int

+ SpeedResolved int

+ ThirdPartConsent bool

+ type GetFeedbackResponseBody struct

+ Data Feedback

+ type GetFeedbackSliceResponseBody struct

+ Data []Feedback

type PSSService

+ CreateRequestFeedback func(requestID int, req CreateFeedbackRequest) (int, error)

+ GetRequestFeedback func(requestID int) (Feedback, error)

type Reply

+ Read bool

+ RequestID int

type Request

+ CC []string

+ ContactMethod string

+ UnreadReplies int

+ type RequestFeedbackNotFoundError struct

+ RequestID int

+ func (e *RequestFeedbackNotFoundError) Error() string

type Service

+ func (s *Service) CreateRequestFeedback(requestID int, req CreateFeedbackRequest) (int, error)

+ func (s *Service) GetRequestFeedback(requestID int) (Feedback, error)

Jan 4, 2021

Changes in this version

+ var RequestStatusEnum connection.EnumSlice = []connection.Enum

type PatchRequestRequest

+ Status RequestStatus

type RequestStatus

+ func ParseRequestStatus(s string) (RequestStatus, error)

Jul 29, 2020

Changes in this version

+ type GetReplySliceResponseBody struct

+ Data []Reply

+ type GetRequestSliceResponseBody struct

+ Data []Request

Jul 10, 2019

Changes in this version

+ var AuthorTypeEnum = []connection.Enum

type AuthorType

+ func ParseAuthorType(s string) (AuthorType, error)

type CreateRequestRequest

+ Author Author

Jul 9, 2019

Changes in this version

+ var RequestPriorityEnum = []connection.Enum

type RequestPriority

+ func ParseRequestPriority(s string) (RequestPriority, error)

Jul 9, 2019

Changes in this version

+ type CreateReplyRequest struct

+ Author Author

+ Description string

+ func (c *CreateReplyRequest) Validate() *connection.ValidationError

+ type CreateRequestRequest struct

+ CC []string

+ ContactID int

+ CustomerReference string

+ Details string

+ Priority RequestPriority

+ Product *Product

+ RequestSMS bool

+ Secure bool

+ Subject string

+ func (c *CreateRequestRequest) Validate() *connection.ValidationError

type PSSService

+ CreateRequest func(req CreateRequestRequest) (int, error)

+ CreateRequestReply func(requestID int, req CreateReplyRequest) (string, error)

+ PatchRequest func(requestID int, req PatchRequestRequest) error

+ type PatchRequestRequest struct

+ Archived *bool

+ ContactID int

+ Priority RequestPriority

+ Read *bool

+ RequestSMS *bool

+ Secure *bool

type Service

+ func (s *Service) CreateRequest(req CreateRequestRequest) (int, error)

+ func (s *Service) CreateRequestReply(requestID int, req CreateReplyRequest) (string, error)

+ func (s *Service) PatchRequest(requestID int, req PatchRequestRequest) error

Jul 9, 2019

Changes in this version

+ type AttachmentNotFoundError struct

+ Name string

+ func (e *AttachmentNotFoundError) Error() string

type PSSService

+ DeleteReplyAttachment func(replyID string, attachmentName string) error

+ DownloadReplyAttachmentStream func(replyID string, attachmentName string) (contentStream io.ReadCloser, err error)

+ UploadReplyAttachmentStream func(replyID string, attachmentName string, fileStream io.Reader) (err error)

type Service

+ func (s *Service) DeleteReplyAttachment(replyID string, attachmentName string) error

+ func (s *Service) DownloadReplyAttachmentStream(replyID string, attachmentName string) (contentStream io.ReadCloser, err error)

+ func (s *Service) UploadReplyAttachmentStream(replyID string, attachmentName string, stream io.Reader) (err error)

Jul 8, 2019

Changes in this version

+ type Attachment struct

+ Name string

type PSSService

+ GetRequestReplies func(solutionID int, parameters connection.APIRequestParameters) ([]Reply, error)

+ GetRequestRepliesPaginated func(solutionID int, parameters connection.APIRequestParameters) (*PaginatedReply, error)

+ type Product struct

+ ID int

+ Name string

+ Type string

type Reply

+ Attachments []Attachment

+ ID string

type Request

+ CustomerReference string

+ LastRepliedAt connection.DateTime

+ Product Product

+ Version int

type Service

+ func (s *Service) GetRequestReplies(solutionID int, parameters connection.APIRequestParameters) ([]Reply, error)

+ func (s *Service) GetRequestRepliesPaginated(solutionID int, parameters connection.APIRequestParameters) (*PaginatedReply, error)

Jul 8, 2019

Changes in this version

+ type GetReplyResponseBody struct

+ Data Reply

type PSSService

+ GetReply func(replyID int) (Reply, error)

+ type PaginatedReply struct

+ Items []Reply

+ func NewPaginatedReply(getFunc connection.PaginatedGetFunc, ...) *PaginatedReply

+ type PaginatedRequest struct

+ Items []Request

+ func NewPaginatedRequest(getFunc connection.PaginatedGetFunc, ...) *PaginatedRequest

+ type ReplyNotFoundError struct

+ ID int

+ func (e *ReplyNotFoundError) Error() string

type Service

+ func (s *Service) GetReply(replyID int) (Reply, error)

Apr 1, 2019

Changes in this version

type PSSService

+ GetRequestConversationPaginated func(requestID int, parameters connection.APIRequestParameters) ([]Reply, error)

type Service

+ func (s *Service) GetRequestConversationPaginated(requestID int, parameters connection.APIRequestParameters) ([]Reply, error)

Apr 1, 2019

Changes in this version

+ type Author struct

+ ID int

+ Name string

+ Type AuthorType

+ type AuthorType string

+ const AuthorTypeAuto

+ const AuthorTypeClient

+ const AuthorTypeSupport

+ func (s AuthorType) String() string

+ type GetRepliesResponseBody struct

+ Data []Reply

+ type GetRequestResponseBody struct

+ Data Request

+ type GetRequestsResponseBody struct

+ Data []Request

+ type PSSService interface

+ GetRequest func(requestID int) (Request, error)

+ GetRequestConversation func(requestID int) ([]Reply, error)

+ GetRequests func(parameters connection.APIRequestParameters) ([]Request, error)

+ GetRequestsPaginated func(parameters connection.APIRequestParameters) ([]Request, error)

+ type Reply struct

+ Author Author

+ CreatedAt connection.DateTime

+ Description string

+ type Request struct

+ Archived bool

+ Assignee *SupportUser

+ Author Author

+ CreatedAt connection.DateTime

+ ID int

+ Priority RequestPriority

+ RequestSMS bool

+ Secure bool

+ Status RequestStatus

+ Subject string

+ Type string

+ type RequestNotFoundError struct

+ ID int

+ func (e *RequestNotFoundError) Error() string

+ type RequestPriority string

+ const RequestPriorityCritical

+ const RequestPriorityHigh

+ const RequestPriorityNormal

+ func (s RequestPriority) String() string

+ type RequestStatus string

+ const RequestStatusAwaitingCustomerResponse

+ const RequestStatusCompleted

+ const RequestStatusRepliedAndCompleted

+ const RequestStatusSubmitted

+ func (s RequestStatus) String() string

+ type Service struct

+ func NewService(connection connection.Connection) *Service

+ func (s *Service) GetRequest(requestID int) (Request, error)

+ func (s *Service) GetRequestConversation(requestID int) ([]Reply, error)

+ func (s *Service) GetRequests(parameters connection.APIRequestParameters) ([]Request, error)

+ func (s *Service) GetRequestsPaginated(parameters connection.APIRequestParameters) ([]Request, error)

+ type SupportUser struct

+ ID *int

+ Name string